Provide rotating help desk coverage, including possible nights and weekends, and respond to emergency calls when required (may include onsite support).Contribute to additional IT projects, tasks, or initiatives to support organizational goalsQualificationsHigh school diploma or equivalent required; Associate degree in Information Technology or equivalent professional experience preferred.1-2 years of experience in IT support, help desk, or retail technology support roles. Join Our TeamJob PurposeThe Help Desk Technician I is an entry-level role that provides support to Holiday's c-store locations and other internal teams for hardware, software, technology onboarding, account access, store system issues, network issues, and user access requests.