HR COORDINATOR Integrated Resources, IncHR COORDINATORCambridge, MassachusettsContractorRequirements • Bachelors degree • Previous experience (3 to 5 years) in benefits, payroll, general human resources or customer service preferred • Experience working in a call center or HR shared service center preferred • Ability to interpret and communicate HR policies, procedures, and programs • Ability to deliver excellent customer care via telephone • Critical thinking, problem solving, and judgment skills • Service-oriented attitude and willingness to learn • Good listening skills and patience to work with all types of employees • Ability to maintain a positive attitude • Individual should have high energy with the ability to organize/prioritize workload • Languages requirements: German, French or Italian. Languages requirements: German, French or Italian • Senior HR Coordinator is focused on providing effective and timely front-line customer service support for our employees, HRBPs and former employees.
NewData Entry Pharmacy Technician Mail Order Lahey Hospital and Medical CenterData Entry Pharmacy Technician Mail OrderWestwood, MA$26–$34.99 / hourProblem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Patient Service Representative - BIDMC (40 Hours, Day shifts) Beth Israel Lahey HealthPatient Service Representative - BIDMC (40 Hours, Day shifts)Boston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders.
NewPatient Service Representative Eye Care SpecialistsPatient Service RepresentativeNorwood, MAThis position will work at both our Norwood and Norfolk locations and will include a combination of front desk and call center responsibilities.
NewQuality Assurance Specialist Berkshire BankQuality Assurance SpecialistMedford, MA$21.55–$36.63 / hourMaintains professional and technical knowledge by tracking emerging trends in Call Center operations management; attending educational workshops; reviewing professional publications;benchmarking state-of-the-art practices; participating in special projects and support teams. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
NewPatient Service Representative, Dermatology Lahey Hospital and Medical CenterPatient Service Representative, DermatologyBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative - Radiology Beth Israel Lahey HealthPatient Service Representative - RadiologyBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
patient service representative Beth Israel Lahey Healthpatient service representativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
NewPatient Service Representative, Dermatology Beth Israel Lahey HealthPatient Service Representative, DermatologyBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
NewLead PER-Ambulatory Boston Children's HospitalLead PER-AmbulatoryBoston, MAProvides advanced administrative support, coordinates patient services, resolves complex issues, and serves as a resource for staff, providers, patients, and families. May collect patient vitals, administer EMR questionnaires, prepare exam rooms, and support patient care processes.
NewRadiology Scheduler Mass General BrighamRadiology SchedulerBoston, MassachusettsProvides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewDirector of Distribution & Sales Operations, Individual Dental (Remote) The Cigna GroupDirector of Distribution & Sales Operations, Individual Dental (Remote)MARemote$151,100–$251,800 / yearThis role provides strategic and operational leadership across broker distribution, direct-to-consumer sales, strategic partnerships, call center performance, sales enablement, digital distribution, and sales operations. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Front Desk/Call Center Representative Andover Eye Associates IncFront Desk/Call Center RepresentativeAndover, MAThe successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorManchester, NHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Call Center Supervisor 417&&PolarsonjasonCall Center SupervisorBoston, MassachusettsSupervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
NewRadiology Scheduler Brigham and Women's HospitalRadiology SchedulerBoston, MA$18.58–$26.58 / hourProvides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewPrescriber Medical Administrative Assistant (PMAA) Northeast Health ServicesPrescriber Medical Administrative Assistant (PMAA)Danvers, MA$20–$23 / hourFull timeSupport providers with various administrative duties including document preparation, written and electronic correspondence, phone calls and completion of required forms and paperwork. At Northeast Health Services , a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities.
Prescriber Medical Administrative Assistant - Float Northeast Health ServicesPrescriber Medical Administrative Assistant - FloatBoston, MA$20–$23 / hourFull timeSupport providers with various administrative duties including document preparation, written and electronic correspondence, phone calls and completion of required forms and paperwork. This is a float position supporting our Central Region clinics, including: Brighton, Somerville, Harvard Square, Watertown, Newton, Quincy, Government Center, and South End.
Access Center Coordinator - EHS Access And Command - Full Time SOLUTIONHEALTHAccess Center Coordinator - EHS Access And Command - Full TimeManchester, NHAbout the Job: Our Access Center Coordinator's receive incoming phone calls and online requests from both patients and referring providers for multiple Practices, Specialties and departments interested in accessing care at Elliot Health System. The key role of the Patient Assistant Coordinator is to ensure that patients, referring providers and other customers receive timely, efficient, and high-quality service.