Practice Coordinator 3 Surgery Scheduler UCSF Medical CenterPractice Coordinator 3 Surgery SchedulerSan Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Ambulatory Practice Coordinator 3 UCSF Medical CenterAmbulatory Practice Coordinator 3Redwood City, CAAPeX and IT Specific Skills 5 % • Performs the following APEX specific Patient Care Coordinator (PCC) functions as appropriate to completion of APeX PCC training and job duties: o Enter new incoming referrals entering authorization information as appropriate o Updating and closing CRM messages and converting CRM messages into telephone encounters if practice is serviced by the Ambulatory Services Call Center o Open, document within, route and close telephone encounters. o Works applicable APeX workqueues to address patient care and service matters o Create and send administrative communications via MyChart o Create SmartPhrase templates associated with administrative functions o Create and route patient letters associated with administrative matters o Perform enter/edit outside test results following established workflow and steps o Open, document within, route and close telephone encounters.
Practice Coordinator 3 UCSF Medical CenterPractice Coordinator 3San Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator UCSF Medical CenterPractice CoordinatorOakland, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
Information Technology Manager Asian Health ServicesInformation Technology ManagerOakland, CA$122,908.50–$125,209.50 / yearDeep knowledge of computer systems, networking with an understanding of the Wide Area Network (WAN) technologies: SD-WAN/SASE, OSI model, preferability to manage Dell servers, VMware hosts, HP/Fortinet switches, Cisco routers, and Cisco Unified Communication Manager (CUCM), and Fortinet Firewalls. Oversee the planning and implementation of any required vulnerability audits, penetration tests and forensic IT investigations; ensure outcomes of investigations improve overall IT cybersecurity across AHS.
Supervisor, Customer Service Santa Clara Family Health PlanSupervisor, Customer ServiceSan Jose, CAReasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. This position participates in projects and tasks to support Customer Service operations in a manner that provides service excellence, maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center key performance indicators.
Call Center Representative CommonWealthCall Center RepresentativeSan Jose, CaliforniaAssist members with all transactions, including opening accounts, loan payments, cash advances, and payments by phone in a timely manner while providing compassionate, courteous and accurate service. Provide technical support for all inquiries associated with current and future online services (i.e online banking, bill payment).
Call Center Representative CommonWealth Central Credit UnionCall Center RepresentativeSan Jose, CA$24.25–$30.25 / hourAssist members with all transactions, including opening accounts, loan payments, cash advances, and payments by phone in a timely manner while providing compassionate, courteous and accurate service. Provide technical support for all inquiries associated with current and future online services (i.e online banking, bill payment).
Vice President, Operations Santa Clara Family Health PlanVice President, OperationsSan Jose, CAIn this role, the Vice President, Operations holds organizational accountability for regulatory and audit oversight, technology enablement, member experience, and leadership and talent development, and represents SCFHP externally with business partners, delegates, and regulators. The Vice President, Operations is a senior executive leader responsible for ensuring strategic alignment, regulatory adherence, operational excellence, and a culture of continuous improvement of core health plan operations (enrollment and eligibility, customer service, grievances and appeals, and vendor management).
Radiology Patient Scheduling Representative T2 GroupRadiology Patient Scheduling RepresentativeDanville, CaliforniaIn this role, you will coordinate patient scheduling for diagnostic imaging services including MRI, CT, Ultrasound, X-Ray, Mammography, Nuclear Medicine, and other radiology procedures. Answer inbound calls from patients, physician offices, and healthcare providers regarding imaging appointments.
Access Operations Agent (Specialty Patient Access) Full Time (08-HR) Days Stanford Health CareAccess Operations Agent (Specialty Patient Access) Full Time (08-HR) DaysNewark, CA$28.34–$31.94 / hourThe Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound calls, outbound calls, faxes and other communication with patients, providers, clinic staff, and others needing to access health care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and accurately answering or properly referring inquires.
Vice President, Operations Santaclara Family Health PlanVice President, OperationsSan Jose, CAIn this role, the Vice President, Operations holds organizational accountability for regulatory and audit oversight, technology enablement, member experience, and leadership and talent development, and represents SCFHP externally with business partners, delegates, and regulators. The Vice President, Operations is a senior executive leader responsible for ensuring strategic alignment, regulatory adherence, operational excellence, and a culture of continuous improvement of core health plan operations (enrollment and eligibility, customer service, grievances and appeals, and vendor management).
Member Experience Associate (Sales) - $26.95/Hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (Sales) - $26.95/Hr + Commissions!Dublin, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Member Experience Associate (sales) - $26.95/hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (sales) - $26.95/hr + Commissions!Menlo Park, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Member Experience Associate (Sales) - $26.95/hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (Sales) - $26.95/hr + Commissions!Los Gatos, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
Enrollment Services Specialist Abbott LaboratoriesEnrollment Services SpecialistLivermore, CA$22.50–$45 / hourThe Enrollment Services Specialist goal is to strive for high quality interactions to ensure customers understand the onboarding process and to report any opportunity for improvements to management in order to improve the patient experience in the future. Handles outbound and inbound calls, providing customers an overview of the program and responding to questions about the program enrollment, encourages immediate assessment of enrolled participants.
Senior Director Supply Chain Support Services - Fixed Term Stanford Health CareSenior Director Supply Chain Support Services - Fixed TermHayward, California$94.35–$125.03 / hourA Brief Overview Reporting directly to the Chief Supply Chain Officer, the Senior Director is responsible for leading functions across Supply Chain operations, including the Resiliency Program Office and supply reliability, the Supply Chain support center, mail services, and warehousing. This is a multi-faceted managerial job class with substantial responsibility for the exercise of independent judgment in interviewing, selecting, and training subordinates, assigning work, developing work procedures, establishing work schedules, monitoring and evaluating the work performed by subordinates, and disciplining subordinates.
NewPatient Service Representative Metro Vein CentersPatient Service RepresentativeSunnyvale, Californiapointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> About the Role. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Practice Manager UCSF Medical CenterPractice ManagerSan Francisco, CAUnder the general supervision of the Assistant Director, the Practice Manager will work independently and have primary responsibility for the supervision of administrative/clerical, support and clinical staff of the Department of Orthopedics at the Orthopaedic Institute and liaison to admitting/registration, radiology, clinical revenue/billing and other Health System departments. Supervises 40 or more staff involved with administrative functions (registration, new patient coordination, scheduling, authorization, etc.) and/or clinic functions (medical assistants, hospital assistants, AHP's), Supervisor.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)San Francisco, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .