Rockville, MD30+ days ago
Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues • Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring • Works with stakeholder teams to actively monitor metrics • Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plans • Represents team in product group-level discussions with stakeholders • Attends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new products. • Develops, manages, and owns the product roadmap for multiple products and/or complex products • Makes trade-off decisions for multiple products in a product group • Demonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilities • Builds partnerships with relevant stakeholder teams • Coordinates with interdependent teams and influences leadership to drive efficiencies • Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success • Participates in the intake process for their product domain.