The Manager, IT Quality Assurance is a people leadership role accountable for ensuring QA people, practices, automation, operating models, and stakeholder partnerships collectively support quality outcomes, delivery confidence, customer experience, and business results across assigned products, teams, or functional domains. This role is responsible for building team capability, setting clear expectations, improving quality practices, driving automation adoption, strengthening cross-functional relationships, and ensuring QA operates as a trusted partner in the software delivery lifecycle.