NewField Support Specialist University of Maryland Global CampusField Support SpecialistAdelphi, MarylandA broad range of technology experience (Servers, Desktops, printers, Security, Cloud Services, Networking Equipment, etc.). The Field Support Specialist is responsible for maintaining user uptime and improving their computing experiences through proactive remote monitoring, maintenance, and problem identification and resolution.
Corporate Trainer, IT (Digital Learning & Technology Enablement) WestatCorporate Trainer, IT (Digital Learning & Technology Enablement)Bethesda, MD$70,000–$95,000 / yearAny offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history. • Typically requires a bachelor’s degree and 3 years of related experience in corporate IT training, instructional design, or digital learning development, or an equivalent combination of education and experience.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansHerndon, VirginiaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
NewIT Maintenance Lead - Top Secret General Dynamics Information TechnologyIT Maintenance Lead - Top SecretWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Perform hands-on technical tasks such as computer reimaging, configuration, software/hardware updates, and proactive system maintenance to minimize downtime and address potential issues.
User Support Specialist BayNova LLCUser Support SpecialistAlexandria, VA1 year of technical experience with working knowledge of desktop support technologies or High School Diploma with ITIL/ITSM, A+ or applicable technical certification. Provide user support, troubleshooting, adding/removing/modifying user accounts, printer setup, PC setup and initial LAN configuration.
NewKorean Bilingual IT Systems & Infrastructure Specialist (CMMC) BTI SolutionsKorean Bilingual IT Systems & Infrastructure Specialist (CMMC)Arlington, VirginiaLead/Drive the build-out and deployment of IT Systems for the new entity: deliver implementation projects across the overall IT landscape (project execution and operations management). • Execute and manage business system implementation projects (ERP, accounting, etc.): requirements definition, execution management, testing, and stabilization (vendor selection in collaboration with headquarters).
Desktop Support Technician I Empower AI Inc.Desktop Support Technician IWASHINGTON, Washington, DC.Full timeAs a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
NewSupervisory IT Specialist (Policy and Planning/Network Services) United States ArmySupervisory IT Specialist (Policy and Planning/Network Services)Washington, DC$128,162–$175,161 / yearSpecialized experience would be demonstrated by formulating long-range enterprise computing objectives to align regional network operations with Army-wide modernization and IT strategy; aligning technical design and facility requirements (including Army Enterprise Data Centers and shared hosting) with Planning, Programming, Budgeting, Execution (PPBE) resource planning cycles; and/or directing multi-disciplinary technical division operations to resolve complex system deficiencies and implement time-sensitive IT service modernization goals. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Helpdesk Support (Senior) - Tysons Agil3 Technology Solutions (A3T)Helpdesk Support (Senior) - TysonsTysons, VAYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
Technical Support Specialist (Tier II) DirectViz Solutions, LLCTechnical Support Specialist (Tier II)Alexandria, VAFull timeTechnical Support Specialist (Tier II)DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. This position is responsible for maintaining asset accountability, supporting end users, ensuring data integrity within ServiceNow/CMDB, and assisting with audits and compliance initiatives.
Sr IT Security/Vulnerability Management Specialist AAC IncSr IT Security/Vulnerability Management SpecialistBethesda, MDDesired Qualifications: ·Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus. ·Maintain scan schedules, asset groups, scan policies dashboards, and reports tailored to agency infrastructure and communicate risk posture and remediation progress to relevant infrastructure, application, and cloud teams to remediate vulnerabilities.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaRequired 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
NewSupervisory Information Technology Specialist (Customer Support) U.S. Department of DefenseSupervisory Information Technology Specialist (Customer Support)Washington, DC$106,437–$138,370 / yearExamples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Administrative Assistant AHU TechnologiesIT Administrative AssistantWashington, District of ColumbiaThe ideal candidate will be highly organized, detail‑oriented, and capable of managing correspondence, scheduling, records management, and general office coordination while supporting departmental staff and leadership. First point of contact for telephone, voicemail, email and in-person requests for assistance from users experiencing issues with hardware, software, networking and other computer-related technologies.
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
IT Trainer/Content Developer- long-Term Contract (Government) Position AHU TechnologiesIT Trainer/Content Developer- long-Term Contract (Government) PositionWashington, District of ColumbiaRequired · Able and flexible to travel within the State of Georgia to provide scheduled in-person training classes 1 Year Required · Work experience in developing role-based end user training content for IT applications/systems 4 Years Highly Desired · Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts 2 Years Highly Desired · Adobe Captivate 2 Years Highly Desired · TechSmith Camtasia 2 Years Highly Desired · Articulate 360/Storyline 2 Years Highly Desired · Microsoft Teams 1 Year Highly Desired · Work experience with maintaining training records within an LMS 1 Year Highly Desired · Oracle LMS/Workday LMS Nice to Have · Familiarity with ServiceNow Nice to have Flexible work from home options available. Skills: · Microsoft Office and Office 365 applications Required 5 Years · BA/BS in in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience Required 4 Years · Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support.
Remote Support Technician ManTechRemote Support TechnicianMcLean, VARemoteIn this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up. + Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Remote Support Technician Lead ManTechRemote Support Technician LeadMcLean, VARemoteManage 24x7 IT service desk operations, including staffing, scheduling, and shift coverage, while leading, mentoring, and training staff to ensure continuous service and a high-performing team. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
IT Operations Specialist - Tier 3 CACIIT Operations Specialist - Tier 3Washington Dc, District of ColumbiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Broad, working knowledge across multiple IT disciplines, including endpoint systems, storage arrays, platform administration, system patching, and enterprise monitoring tools.