IT Help Desk Support Specialist Staffmark Group LlcIT Help Desk Support SpecialistOsceola, ARBy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
NewFort Smith, AR - IT Support Specialist II Industrias Bachoco SAB de CVFort Smith, AR - IT Support Specialist IIFort Smith, ARThrough Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, which include farms, hatcheries, feed mills, and processing plants. Summary: Provide second level support for Plant Help Desk Technicians and oversee the client technology environment by analyzing requirements, resolving problems, and recommending and evaluating hardware and software solutions.
NewIT Help Desk Support Specialist 1 America's Car-Mart, Inc.IT Help Desk Support Specialist 1Rogers, ARPart timeEmployee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs. This is an exciting opportunity to develop your skills while supporting and maintaining critical infrastructure components that help drive our business.
IT Support Tech Westrock Coffee CoIT Support TechNorth Little Rock, ARThis position provides technical support for desktop computers, smartphones, applications, and related technology. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportLittle Rock, ARRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
IT Support American Technology ConsultingIT SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
NewAssociate Site IT Support Analyst IV Belcan LLCAssociate Site IT Support Analyst IVAROur overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
NewAssociate Site IT Support Analyst IV The Kemtah Group, Inc.Associate Site IT Support Analyst IVARLocation: Alexander, AR Area Code: 501 ZIP Code: 72002 Start Date: Right Away Keywords: #Alexanderjobs #ITSupportAnalystJobs; Job Description: Responsibilities: Level IV: 7-10 years of experience. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.
NewAssociate Site IT Support Analyst IV BelcanAssociate Site IT Support Analyst IVAlexander, ARLocation: Alexander, AR Area Code: 501 ZIP Code: 72002 Start Date: Right Away Keywords: #Alexanderjobs #ITSupportAnalystJobs; Job Description: Responsibilities: * Level IV: 7-10 years of experience. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Little Rock, ARKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewIT Support Specialist - On Site Weekends CircleIT Support Specialist - On Site WeekendsSpringdale, ARAbility to process information and analyze data, abilities in deductive reasoning and oral and written expression; Ability to explain technical subjects to staff without technical expertise. Requires excellent listening skills, with the ability to understand problems being described and know when to ask questions to clarify situations.
NewPart-Time IT Support Intern - Flexible Hours Pruitt Tool & SupplyPart-Time IT Support Intern - Flexible HoursFort Smith, ARPruitt Tool & Supply Co. in Fort Smith, AR is seeking an IT Intern to support users with technical issues, including PCs and printers. This role requires a minimum of 6 months in a technology position and 3 months in customer service, with candidates enrolled in college classes.
IT Helpdesk Analyst PTS AdvanceIT Helpdesk AnalystEl Dorado, ARplant personnel, ensuring reliable functionality of computer systems, network connectivity, and hardware/software applications critical to refinery operations. May be required to lift or carry up to 50 pounds, push or pull heavy weights, ride a bicycle and climb ladders.
Desktop Support American Technology ConsultingDesktop SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansSpringdale, ARThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
NewIT Professional U.S. NavyIT ProfessionalFayetteville, ARKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Help Desk Manager/Level One Support Arkansas Association of Educational AdministratorsHelp Desk Manager/Level One SupportARThis role is stationed at the front desk and is the first point of contact for all technical support needs, including walk-in requests, incoming calls, and IT Services email inquiries. The ideal candidate is an excellent communicator, has good working knowledge of IT concepts and systems, and can use familiar language to explain technical concepts.
NewIT Technician Tankersley Food ServiceIT TechnicianVan Buren, ArkansasStrong communication and prioritization / time management skills with the ability to support the IT needs of office personnel and production facility (computer / tablet / phone / networking equipment setup and maintenance). Installs, modifies, and makes repairs to computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansCabot, ArkansasHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
NewExtra Help/Trojan Works IT Services Assistance Center Assistant University Of Arkansas SystemExtra Help/Trojan Works IT Services Assistance Center AssistantLittle Rock, ARDocument all pertinent end user identification information, including name, department, contact information, and nature of the problem or issues; Build rapport and elicit problem details from service desk customers Prioritize and schedule problems; Escalate problem (when required) to the appropriately experienced technician; Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions are taken, through to final resolution; Apply diagnostic utilities to aid in troubleshooting; Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution; Identify and learn appropriate software and hardware used and supported by the organization; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications; Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure the problem has been adequately resolved; Perform post-resolution follow-ups to help requests Develop help sheets and FAQ lists for end-users. Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google Apps suite Working knowledge of a range of diagnostic utilities; Exceptional written and oral communication skills; Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills; Strong documentation skills; Fluent English language skills.
USER SUPPORT ANALYST State of ArkansasUSER SUPPORT ANALYSTLittle Rock, AR$54,924–$89,613 / yearThe User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues. This role is focused on delivering excellent customer service, ensuring that users can access and utilize technology efficiently.
Desktop Support Artech LLCDesktop SupportCamden, ARExperience with deskside support to build machines, install software, move customer office, or cube equipment (workstation or laptop) from one location to the other. Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.).
NewTechnical Support Analyst DillardsTechnical Support AnalystLittle Rock, ArkansasProvide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions. In this role, the main objective is supporting Dillard's Information Technology service users through the resolution of intricate operational or procedural challenges involving hardware, applications, and services.
Technical Support Supervisor Ritter CommunicationsTechnical Support SupervisorJonesboro, AREssential Job Functions: Manages daily activities of helpdesk areas by scheduling and assigning work, determining methods for doing work, checking quality of work, answering questions, handling personnel issues, and monitoring workflow to ensure timely completion of activities; Evaluates department staffing needs and recommends new positions and applications as appropriate; Manages growth path of individual employees; Leads Tech Support team in cross-functional collaboration across the organization; Provides periodic metric reporting concerning the team's performance against established objectives; Participates in addressing customer escalation requests, including forwarding the escalation to the appropriate parties; Provides system support and training; Maintains current industry knowledge, evaluates products for the purpose of acquisitions, and evaluates software programs and applications to meet the needs of the organization; Attends various meetings with management, departments, and vendors to ensure objectives are met. Participates in interdepartmental planning; Trains and updates employees on OSS changes and improvements; Develops training programs related to customer service, computer hardware and software as appropriate; Interprets and implements tech support objectives and directives; Establishes operating procedures, policies, and business strategies to support objectives; Establishes and implements customer service policies to ensure quality customer service and subscriber satisfaction; Performs all other related duties as assigned; Travels to customer sites, project areas, business related events, and other Company locations as required.
End User Support Technician Great Dane LLCEnd User Support TechnicianJonesboro, ARWith a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today - delivering innovative products and exceptional services that help our customers and employees succeed. The Position: The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software.
User Support Specialist SercoUser Support SpecialistLittle Rock, ARThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Technical Support Supervisor RITTER COMMUNICATIONS HOLDINGS, LLCTechnical Support SupervisorJonesboro, ARPart timeManages daily activities of helpdesk areas by scheduling and assigning work, determining methods for doing work, checking quality of work, answering questions, handling personnel issues, and monitoring workflow to ensure timely completion of activities; Evaluates department staffing needs and recommends new positions and applications as appropriate; Manages growth path of individual employees; Leads Tech Support team in cross-functional collaboration across the organization; Provides periodic metric reporting concerning the team’s performance against established objectives; Participates in addressing customer escalation requests, including forwarding the escalation to the appropriate parties; Provides system support and training; Maintains current industry knowledge, evaluates products for the purpose of acquisitions, and evaluates software programs and applications to meet the needs of the organization; Attends various meetings with management, departments, and vendors to ensure objectives are met. Participates in interdepartmental planning; Trains and updates employees on OSS changes and improvements; Develops training programs related to customer service, computer hardware and software as appropriate; Interprets and implements tech support objectives and directives; Establishes operating procedures, policies, and business strategies to support objectives; Establishes and implements customer service policies to ensure quality customer service and subscriber satisfaction; Performs all other related duties as assigned; Travels to customer sites, project areas, business related events, and other Company locations as required.
Analyst, Information Technology Support Bank OZKAnalyst, Information Technology SupportLittle Rock, ARResponsible for providing customer support to internal personnel on behalf of the Bank by documenting, performing novice troubleshooting, and resolving issues with the goal of keeping hardware, software, and user accounts available for use. Provide basic PC software support and maintenance, including but not limited to Microsoft Windows, Microsoft Office, and Active Directory.
Onsite Support Engineer VETS, IncOnsite Support EngineerLittle Rock, ARHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. The IT organization manages enterprise infrastructure, data center operations, cloud services, desktop support, and works closely with state employees, end users, and contractors.
Help Desk I First Security BankHelp Desk ISearcy, ArkansasThis includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and technology-related equipment to ensure optimal performance and troubleshooting problems (in person, by desktop remote, over the phone, or via email) in a timely, professional, compliant, and accurate manner. Provide basic Help Desk support, including access and password management, active directory administration, system imaging and deployment, mobile email setup, shared drive mapping, printer configuration, and test-station troubleshooting.
Help Desk Technician Staffmark Group LlcHelp Desk TechnicianBentonville, AR$25–$30 / hourDuties & Responsibilities: Provide technical support and troubleshooting for computers, laptops, mobile devices, printers, copiers, and network resources. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners.
NewComputer Operator Arkansas State UniversityComputer OperatorJonesboro, ARRemoteE-Verify Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf . This role requires the ability to work independently and as part of a team, troubleshoot and solve complex issues, and deliver high-quality work within tight deadlines.
Field Technician American Technology ConsultingField TechnicianLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
(1) Systems Technician II City of Bentonville(1) Systems Technician IIBentonville, ARProficiency with the following Software is preferred: Operating Systems: Windows 10, Windows 11, Apple IOS Internet Browsers: Edge, Firefox, Chrome Productivity Software: Microsoft Office 365, Microsoft Teams, Microsoft SharePoint Antivirus and Security Software: Windows Defender, Cisco Endpoint, Symantec Remote Access and Collaboration Tools: Microsoft RDC, VNC, Microsoft Teams Ticketing and IT Service Management (ITSM) Tools: Backup and Recovery Software: Microsoft Windows Backup Monitoring and Management Tools: SolarWinds, Lansweeper, PowerShell Deployment and Imaging Software: PDQ, WDS. Proficiency with the following hardware is preferred: Desktops and Laptops: Dell, Panasonic Printers and Scanners: HP, Kyocera Networking Equipment: Cisco Switches, Wireless Access Points Mobile Devices: Smartphones (iOS, Android), Tablets (iPad, Microsoft) Peripherals: Monitors, Keyboard, Mouse, Webcam, External Hard Drive Audio Visual: Projectors, Amplifiers, Microphones, Webcams Security: IP Cameras, UPS (Uninterruptible Power Supply) Systems: APC, Eaton.