IT Support Tech Westrock Coffee CoIT Support TechNorth Little Rock, ARThis position provides technical support for desktop computers, smartphones, applications, and related technology. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportLittle Rock, ARRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
IT Support American Technology ConsultingIT SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
NewAssociate Site IT Support Analyst IV The Kemtah Group, Inc.Associate Site IT Support Analyst IVARLocation: Alexander, AR Area Code: 501 ZIP Code: 72002 Start Date: Right Away Keywords: #Alexanderjobs #ITSupportAnalystJobs; Job Description: Responsibilities: Level IV: 7-10 years of experience. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.
NewAssociate Site IT Support Analyst IV Belcan LLCAssociate Site IT Support Analyst IVAROur overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
NewAssociate Site IT Support Analyst IV BelcanAssociate Site IT Support Analyst IVAlexander, ARLocation: Alexander, AR Area Code: 501 ZIP Code: 72002 Start Date: Right Away Keywords: #Alexanderjobs #ITSupportAnalystJobs; Job Description: Responsibilities: * Level IV: 7-10 years of experience. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Little Rock, ARKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Desktop Support American Technology ConsultingDesktop SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansConway, ARThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
NewIT Professional U.S. NavyIT ProfessionalLittle Rock, ARKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansCabot, ArkansasHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
NewExtra Help/Trojan Works IT Services Assistance Center Assistant University Of Arkansas SystemExtra Help/Trojan Works IT Services Assistance Center AssistantLittle Rock, ARDocument all pertinent end user identification information, including name, department, contact information, and nature of the problem or issues; Build rapport and elicit problem details from service desk customers Prioritize and schedule problems; Escalate problem (when required) to the appropriately experienced technician; Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions are taken, through to final resolution; Apply diagnostic utilities to aid in troubleshooting; Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution; Identify and learn appropriate software and hardware used and supported by the organization; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications; Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure the problem has been adequately resolved; Perform post-resolution follow-ups to help requests Develop help sheets and FAQ lists for end-users. Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google Apps suite Working knowledge of a range of diagnostic utilities; Exceptional written and oral communication skills; Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills; Strong documentation skills; Fluent English language skills.
USER SUPPORT ANALYST State of ArkansasUSER SUPPORT ANALYSTLittle Rock, AR$54,924–$89,613 / yearThe User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues. This role is focused on delivering excellent customer service, ensuring that users can access and utilize technology efficiently.
NewTechnical Support Analyst DillardsTechnical Support AnalystLittle Rock, ARProvide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions. In this role, the main objective is supporting Dillard's Information Technology service users through the resolution of intricate operational or procedural challenges involving hardware, applications, and services.
User Support Specialist SercoUser Support SpecialistLittle Rock, ARThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Analyst, Information Technology Support Bank OZKAnalyst, Information Technology SupportLittle Rock, ARResponsible for providing customer support to internal personnel on behalf of the Bank by documenting, performing novice troubleshooting, and resolving issues with the goal of keeping hardware, software, and user accounts available for use. Provide basic PC software support and maintenance, including but not limited to Microsoft Windows, Microsoft Office, and Active Directory.
Onsite Support Engineer VETS, IncOnsite Support EngineerLittle Rock, ARHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. The IT organization manages enterprise infrastructure, data center operations, cloud services, desktop support, and works closely with state employees, end users, and contractors.
Field Technician American Technology ConsultingField TechnicianLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.