Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportLittle Rock, ARRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
IT Support Tech Westrock Coffee CoIT Support TechNorth Little Rock, ARThis position provides technical support for desktop computers, smartphones, applications, and related technology. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
IT Support American Technology ConsultingIT SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
NewIT Technician VitalsearchgroupIT TechnicianLittle Rock, ArkansasThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
NewClinical IT Helpesk Desk Associate - REMOTE NTT DATA Group CorpClinical IT Helpesk Desk Associate - REMOTELittle Rock, ARRemote$37,944–$62,000 / yearA recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Basic Qualifications: Minimum of 2 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 1 year of work experience and 1 year of technical education).
Desktop Support American Technology ConsultingDesktop SupportLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansConway, ARThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansJacksonville, ArkansasHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Extra Help/Trojan Works IT Services Assistance Center Assistant University Of Arkansas SystemExtra Help/Trojan Works IT Services Assistance Center AssistantLittle Rock, ARDocument all pertinent end user identification information, including name, department, contact information, and nature of the problem or issues; Build rapport and elicit problem details from service desk customers Prioritize and schedule problems; Escalate problem (when required) to the appropriately experienced technician; Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions are taken, through to final resolution; Apply diagnostic utilities to aid in troubleshooting; Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution; Identify and learn appropriate software and hardware used and supported by the organization; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications; Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure the problem has been adequately resolved; Perform post-resolution follow-ups to help requests Develop help sheets and FAQ lists for end-users. Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google Apps suite Working knowledge of a range of diagnostic utilities; Exceptional written and oral communication skills; Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills; Strong documentation skills; Fluent English language skills.
USER SUPPORT ANALYST State of ArkansasUSER SUPPORT ANALYSTLittle Rock, AR$54,924–$89,613 / yearThe User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues. The Department of Public Safety's mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state's premier public safety agency.
NewComputer Support Technician University Of Arkansas SystemComputer Support TechnicianLittle Rock, ARMaintain an inventory of all active and M&R'd technology; Provide direct support to faculty, staff, and students both virtually and in person; Report on statuses, successes, problems, and outages in a professional and timely manner; Address and complete all assigned service tickets in a timely manner; Perform other duties as assigned. Qualifications: Required Education and/or Experience: Associate's degree, bachelor's degree, or completion of at least 48 college credit hours in a related field (e.g., Information Technology, Computer Science, or Engineering), or an equivalent combination of relevant education and professional experience in a technology-related field.
Technical Support Analyst DillardsTechnical Support AnalystLittle Rock, ArkansasProvide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions. In this role, the main objective is supporting Dillard's Information Technology service users through the resolution of intricate operational or procedural challenges involving hardware, applications, and services.
Technical Specialist Datamax IncTechnical SpecialistLittle Rock, AR$50,000–$60,000.40 / yearDatamax of Arkansas is seeking a customer-focused IT Support Technician / Technology Specialist to provide external end-user support, hardware and software maintenance, network administration assistance, troubleshooting, and IT project support. The ideal candidate is a self-starter with strong technical aptitude, excellent communication skills, and the ability to diagnose and resolve technology issues quickly while maintaining a high level of customer service.
Field Technician American Technology ConsultingField TechnicianLittle Rock, ARRequired Qualifications 3+ years of experiencein each of the following: Field technician support Desktop and laptop troubleshooting Mobile device support Network administration and support Software installation and maintenance Peripheral device configuration Help desk/telephone support Exceptional customer service skillswith a commitment to user satisfaction Strong communication abilitiesfor technical and non-technical audiences Preferred Qualifications CompTIA A+, Network+, or similar IT certifications Experience with macOS support Google Workspace administration experience Experience in government or conservation organizations Technical Skills Windows 10/11 operating systems Microsoft 365 and Office Suite Active Directory administration iOS and Android mobile device management Basic networking (TCP/IP, DNS, DHCP) Antivirus and security software Remote support tools What We're Looking For The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. Field Assistance:Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues Travel Requirements This role requires regular travel to AGFC offices statewide (average 2 days per week) with with AGFC personnel.