div>At Foxhole Technology, we are committed to pay transparency in accordance with applicable laws for both applicants and our employee-owners.
Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions.
ul>Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
Falls Church, VA30+ days ago
li class="MsoNormal" style="color:black;line-height:normal">2+ years of Help Desk / Desktop Support experience in enterprise IT.
Perform device imaging, deployment, and lifecycle management.
p style="text-align:justify">Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements - Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
In this role, you will handle complex and escalated engineering tickets related to cloud identity, conditional access, device compliance, and remote access — bridging Microsoft cloud services with enterprise endpoint management. - Engineer and maintain conditional access policies and device compliance requirements in Microsoft Entra ID and Intune, ensuring cloud-connected endpoints meet security posture requirements before granting network access .
Catonsville, MD30+ days ago
p>IT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software.
IT Support Technician III:
Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
p>Key Responsibilities: The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented. Coordinate and consult with Customer, Engineering, Deskside Manager, vendors and team members to meet customer requirements.
p style="text-align:inherit"/>All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
p>We are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
Arlington, VA30+ days ago
What you will be doing: The person in this position will provide trouble shooting and assistance with classroom equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties. JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.
Arlington, VA30+ days ago
p>Job Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
li>One or more years of experience & knowledge of Windows 10/11, MacOS, iOS/iPadOS, network connectivity, and support of peripheral devices (printers, scanners, etc.).
The Enterprise IT Support Engineer I will be responsible for aiding where needed for common desktop support issues while performing with little supervision.
Washington, DC30+ days ago
Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
Capitol Heights, MD30+ days ago
p>The difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations.
As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
Arlington, VA30+ days ago
p>Job Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
You will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
li>You'll spend significant time working with Jamf, Munki, endpoint administration, software deployment, device management, and macOS support. If you're someone who enjoys technology, likes helping people, and wants to grow your Apple expertise with a genuinely supportive team, we'd love to hear from you.
p>For our government customers, Akima delivers agile solutions in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction. This role focuses on maintaining end-user computing devices, supporting Windows-based environments, and delivering excellent customer service while assisting with daily IT operations.
Herndon, Virginia10 days ago
p>For our government customers, Akima delivers agile solutions in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction. This role focuses on maintaining end-user computing devices, supporting Windows-based environments, and delivering excellent customer service while assisting with daily IT operations.
Process incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
Silver Spring, Maryland2 days ago
Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent.
Fairfax, Virginia30+ days ago
li>Technical Skills: Strong knowledge of Windows, Active Directory, networking, and Office Suite (Word, Excel, Outlook). Sheehy Auto Stores – Proud recipient of the 2024 Richmond Times Dispatch & Washington Post Top Workplaces Award!.
Washington, DC30+ days ago
p>Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.
Chantilly, VA30+ days ago
p>KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. - Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
li>Understand Network Monitoring Alerts in order to appropriately escalate High Priority network alerts to on-call IT Tier 2. Able to use PING or TRACERT to troubleshoot and determine if a reported Incident is network or end point related. Asbury Automotive Group (NYSE:ABG), a Fortune 500 automotive retailer with about 80 retail locations and 103 franchises is currently seeking an IT Tier 1 Support Technician for Koons in Woodbridge Virginia.
Washington, DC18 days ago
The IT Support Technician 2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role supports service delivery objectives by restoring service quickly, maintaining accurate ticket records, and meeting service level expectations for incidents and requests.
The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. Location: On-site at SEC-assigned worksite(s) for job code TEC2202S4, including SEC Headquarters in Washington, DC; support to SEC regional offices may be required per contract direction.
p>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Washington, DC, DC26 days ago
li>Highly developed interpersonal skills, including a comfort level with verbal and written communications aimed at both technical and non-technical team members. Identify learning objectives by collaborating with firm stakeholders and conducting needs assessment to design and develop training to align with the firms technical strategy.
Washington, District of Columbia30+ days ago
We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants.
The ideal candidate will have a strong background in applications and device support, excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to delivering exceptional service in a dynamic, multilingual, and AI-enhanced environment. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
p>ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Reston, Virginia30+ days ago
With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence.
li>Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Silver Spring, MD30+ days ago
p dir="ltr">If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. To apply, please follow these steps:
Washington, DC30+ days ago
p>Responsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. - Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
p>The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Autos IT infrastructure by providing technical support, maintaining system security, and contributing to cross-functional IT projects. This position is responsible for resolving help desk tickets, supporting security protocols, and collaborating with both internal teams and external vendors to deliver exceptional service.
Alexandria, VA30+ days ago
li>Support site connectivity and basic networking needs at corporate and community locations, including troubleshooting broadband circuits, LAN/Wi-Fi, and routing/firewall issues.
Perform endpoint provisioning and lifecycle support (configure/deploy new computers, re-image/rebuild as required), ensuring devices meet Bell security and compliance baselines.
Troubleshoot and diagnose basic software and hardware issues, guiding users through step-by-step solutions. SUMMARY: The User Support Specialist 1 provides technical support to staff throughout the organization.
Joint Base Andrews, Maryland30+ days ago
Responsibilities: - Provide Tier 1 and Tier 2 technical support for desktops, laptops, and peripheral devices.
In addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
Arlington, Virginia30+ days ago
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.