Tier 2 APR After Hours Support OBXtek Inc.Tier 2 APR After Hours SupportWashington D.C., District Of ColumbiaRemoteFull timeThis role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Offer end-user training on Microsoft Office 365 and SharePoint Online. is staffing for a Tier 2 Advanced Problem Resolution (APR) IT Support Specialist .
NewIT Hardware Engineer CACIIT Hardware EngineerChantilly, Virginia$90,300–$189,600 / yearFurthermore, you will champion the seamless transition of these engineered solutions to Operations teams through acceptance testing and early production fielding, while providing advanced troubleshooting and optimization support for Virtual Desktop Infrastructure (VDI) components. Job Title: IT Hardware EngineerJob Category: EngineeringTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 75%Type of Travel: LocalAnticipated Posting End: 12/31/2026 The Opportunity:
Systems Support Specialist Kennedy Krieger InstituteSystems Support SpecialistBaltimore, MDThe incumbent will respond in timely fashion to technical support requests relating to computer business applications and general systems issues; expertly diagnose, troubleshoot, and repair computer-based issues; and provide in-person support for Moves, Adds, and Changes (MACs) as it pertains to computer-based assets and their associated peripherals (as needed). Collaborates with IS Support Teams to resolve service requests involving LAN connectivity, printer setup, internet access, file permissions, and the installation or upgrade of software and hardware.3.
NewIT Cybersecurity Specialist US Department of StateIT Cybersecurity SpecialistWashington, DC$143,913–$187,093 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewIT Specialist US Department of StateIT SpecialistWashington, DC$143,913–$187,093 / yearU.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP. Experience exercising independent technical judgment to determine technical and methodological approaches for enterprise data or AI solutions, evaluating alternatives, developing solutions where precedents do not exist, managing AI risks, and providing expert technical guidance on enterprise architecture, governance, or implementation.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of Columbia$21–$24 / hourRequired 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
NewCustomer Support Engineer Supervisor Full Time Maryland Live! Casino & Hotel MarylandCustomer Support Engineer Supervisor Full Time MarylandHanover, MDThrough your commitment to delivering "white glove" service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
Sr IT SecurityVulnerability Management Specialist Aac IncSr IT SecurityVulnerability Management SpecialistBethesda, MDYou will be part of a broader IT program that provides end-to-end support\u2014including help desk, systems, network, incident response and security services\u2014ensuring the availability, integrity, and confidentiality of mission-critical systems. Desired Qualifications: Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus.
Sr IT Security/Vulnerability Management Specialist AAC IncSr IT Security/Vulnerability Management SpecialistBethesda, MD$155,000–$165,000 / yearDesired Qualifications: ·Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus. ·Maintain scan schedules, asset groups, scan policies dashboards, and reports tailored to agency infrastructure and communicate risk posture and remediation progress to relevant infrastructure, application, and cloud teams to remediate vulnerabilities.
Helpdesk Support (Senior) - Tysons Agil3 Technology Solutions (A3T)Helpdesk Support (Senior) - TysonsTysons, VAYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
Customer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearFull timeProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.
IT Administrative Assistant AHU TechnologiesIT Administrative AssistantWashington, District of ColumbiaThe ideal candidate will be highly organized, detail‑oriented, and capable of managing correspondence, scheduling, records management, and general office coordination while supporting departmental staff and leadership. First point of contact for telephone, voicemail, email and in-person requests for assistance from users experiencing issues with hardware, software, networking and other computer-related technologies.
NewTechnical Support and Compliance Specialist (Tier II) DirectViz Solutions, LLCTechnical Support and Compliance Specialist (Tier II)Alexandria, VAFull timeTechnical Support and Compliance Specialist (Tier II)DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. This position is responsible for maintaining asset accountability, supporting end users, ensuring data integrity within ServiceNow/CMDB, and assisting with audits and compliance initiatives.
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
IT Trainer/Content Developer- long-Term Contract (Government) Position AHU TechnologiesIT Trainer/Content Developer- long-Term Contract (Government) PositionWashington, District of Columbia$30–$35 / hourRequired · Able and flexible to travel within the State of Georgia to provide scheduled in-person training classes 1 Year Required · Work experience in developing role-based end user training content for IT applications/systems 4 Years Highly Desired · Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts 2 Years Highly Desired · Adobe Captivate 2 Years Highly Desired · TechSmith Camtasia 2 Years Highly Desired · Articulate 360/Storyline 2 Years Highly Desired · Microsoft Teams 1 Year Highly Desired · Work experience with maintaining training records within an LMS 1 Year Highly Desired · Oracle LMS/Workday LMS Nice to Have · Familiarity with ServiceNow Nice to have Flexible work from home options available. Skills: · Microsoft Office and Office 365 applications Required 5 Years · BA/BS in in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience Required 4 Years · Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support.
Remote Support Technician Lead ManTechRemote Support Technician LeadMcLean, VARemoteManage 24x7 IT service desk operations, including staffing, scheduling, and shift coverage, while leading, mentoring, and training staff to ensure continuous service and a high-performing team. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Remote Support Technician ManTechRemote Support TechnicianMcLean, VARemoteIn this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up. + Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
User Support Manager ValidaTekUser Support ManagerQuantico, VAOur commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. Summary: The User Support Team Lead is responsible for leading and managing a team of User Support Specialists to ensure the efficient delivery of IT support services.
End User Support Technician Tier 3 Doyon Properties IncEnd User Support Technician Tier 3Washington, DCHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Systems Administrator Support to PMO Peraton IncSystems Administrator Support to PMOAnnapolis Junction, MD$112,000–$179,000 / yearUnderstands how to configure multiple VLANS (voice and data) onto switches using Putty software client Comprehensive understanding of the OSI model as it relates to switch configuration, data flow and TCP/IP protocols Familiar w/ CISCO switches, configuring SFP's and troubleshooting fiber runs Experience using Active Directory as a domain service Experience imaging desktops/laptops Experience troubleshooting workstations, network printers and VoIP phones Related certifications, e.g., CISSP, CEH, CCENT, CCNA, A+ etc. Computer Network Operations: Must have at least one (1) year of demonstrated experience in Modern operating systems and network architectures Information Assurance: Must have at least one (1) year of demonstrated experience in certification and accreditation Architecture development and design Risk Assessments IA Metrics gathering Experience patching and upgrading network switches, installing software on desktops, creating, and editing security groups Excellent oral and written communication skills.