455 Results for

IT Support Jobs in Baltimore, MD

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IT Cloud Security Analyst August Schell

Bethesda, MD

Preferred Qualifications Hands-on work experience with automation, security event correlation, asset inventory tracking and SEIM management (preferably in SPLUNK), utilizing scripting or programming such as PowerShell, Bash, Python or equivalent and use of APIs. Monitor cloud environments for security events, anomalies, and configuration drift using SIEM (e.g., Splunk), conduct vulnerabilities assessments, track remediation and maintain dashboards with measurable metrics to report overall security posture.

22 days ago

IT Supervisor Paul Hastings

Washington

In this capacity, the IT Supervisor will: Supervise the local IT support team, overseeing work schedules, priorities, performance management, and daily service delivery processes; Act as an expert-level technical resource for customers, guiding the IT staff in researching and resolving complex hardware and software escalations; Utilize ServiceNow to manage the incident lifecycle, collaborating with Firm-wide IT groups (Network Operations, Endpoint, Telecom) for timely resolution and outage management; Direct the local rollout of Firm-wide IT projects, initiatives, and software deployments as assigned; Oversee local hardware availability and maintain the accuracy of the Hardware Asset Management system (ServiceNow) for proper inventory and purchasing forecasts; Manage the IT components of employee onboarding, transferring, and offboarding, including delivering new hire technology orientations; Supervise and support meeting technologies for video conferences, presentations, and special events to ensure seamless execution; Support mobile device technologies and promote user acceptance of Firm software, remote access tools, and best practices; Enforce data security policies and adhere strictly to Information Security regulations to safeguard Firm data; and. Proficiencies: Advanced to expert proficiency in Microsoft Operating Systems (Win 11), including installation and configuration processes; Advanced to expert proficiency in Microsoft Office Suite; Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN); Advanced to expert in mobile technologies (iOS); Advanced to expert proficiency of customer service principles and practices; Advanced proficiency in networking technologies, cabling topologies and related applications; Advanced proficiency of practice/litigation support applications; Advanced proficiency of Inter/Intra/Extranet technologies; Advanced proficiency in Document Management System (iManage); Knowledge of desktop imaging tools and updating processes (SCCM); Knowledge of Active Directory, Windows Group Policies, Windows Registry, and workstation remote control; At least 5 years of technical experience providing technical support for Microsoft Windows Operating (Win 11) based desktop and laptop systems (preferred); At least 3 years of working in a supervisory technical customer service role within a hierarchical IT environment; and.

30+ days ago

Event Support Technician Monumental Sports & Entertainment

Washington, DC

$65,000–$75,000 / year

MSE's portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL's Washington Capitals, NBA's Washington Wizards, WNBA's Washington Mystics, NBA G League's Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid. Position Overview: The Event Support Technician will work to support and address technology equipment and tasks, including but not limited to, repair, operation, maintenance of broadcast and engineering infrastructure which supports all aspects of a live television environment in a sports arena and support Tier 1 Help Desk responsibilities.

30+ days ago

Help Desk Support Specialist Dixon Group Services LLC

Chestertown, MD

$45,000–$65,000 / year
Part time

Serve as the initial point of contact for all technical support needs, resolving issues across workstation software, operating systems, networks, telephones, printing, and Internet access. To successfully perform the duties of this role, you must be able to meet physical demands that include standing, walking, bending, and safely lifting or moving equipment weighing up to 50 lbs.

30+ days ago

Now Hiring IT and Telecom Field Technicians Hardy Industries

Bowie, Maryland

$18–$25 / hour

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

12 days ago

Summer 2027 Intern - Co-Managed IT (Technology) SC&H Group External

Hunt Valley, Maryland

Our success is powered by 13 diverse practices at the intersection of finance, technology, and accounting; 430+ professionals across offices in Maryland, Tysons Corner / Washington D.C., Philadelphia, Chicago, and India; and a client base ranging from emerging growth to world-renowned Fortune 500 companies. Recognized annually by Inc., Baltimore Business Journal, Accounting Today, and Inside Public Accounting as a “Best Place to Work,” SC&H is routinely named one of the fastest-growing firms for organic growth in the United States.

30+ days ago

Help Desk Support Lead Skyward IT Solutions, LLC

Rockville, MD

Remote

Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.

6 days ago

Helpdesk Support Specialist I Na Ali'i Consulting & Sales, LLC.

Adelphi, Maryland

$80,000–$100,000 / year

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. Maintain accountability of software licenses and life-cycle replacement documentation for software licenses, life-cycle replacement of end user devices to include computers, printers, laptops, scanners, and other hardware.

30+ days ago

IT SPECIALIST (INFOSEC) United States Army

Washington, DC

$75,278–$97,867 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

8 days ago

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

Washington, DC

Full time

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

11 days ago

IT Service Technician Govcio LLC

Washington, Washington, DC

Full time

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

15 days ago

Service Desk Support Specialist Key Concepts Knowledgebase

Bethesda, Maryland

Have working or similar knowledge of the following application and tools: (Microsoft Office 365 and its associated apps, Adobe, AD, Citrix, ServiceNow/Remedy, VDI systems, VPNs, SPOK, BeyondTrust Secure Remote Access, JAMF Apple management and Symantec Management Console.). Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH CIT support organization.

30+ days ago

Field Support Specialist Kennedy Krieger Institute

Baltimore, MD

Collaborates with the Helpdesk to respond to and resolve end-user service requests, including but not limited to, LAN connectivity issues; network printer configurations; intranet/internet access problems; memory upgrades; performing software installations, upgrades, and configurations; network device and peripheral installations, upgrades, and configurations; troubleshooting and replacement of motherboards, memory, hard drives, sound cards and other components; activation of network drops; and assisting with departmental moves.2. This role is responsible for troubleshooting and incident resolution, supporting system upgrades and rollouts, coordinating with IS teams to diagnose network issues, managing IS assets and hardware lifecycles, and responding promptly to Helpdesk requests related to business applications and system issues.

30+ days ago

Deskside Support Lead Leidos Holdings Inc

Rockville, MD

$65,650–$118,675 / year

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

26 days ago

IT Security Operations Analyst Terrestris Global Solutions

Washington, DC

Remote

This project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. Deploy third-party software patches using Enterprise Lifecycle Management Services (ELMS) and Microsoft Endpoint Configuration Manager (MECM).

30+ days ago

IT Security Operations Analyst (Remote) Terrestris Global Solutions

Washington, DC

Remote

30+ days ago

10Yrs Telecom and N/W Technician/ IT asset management--Inperson GoIntellects

Washington, District of Columbia

$80–$85 / hour

Relevant certifications within the technical domain (e.g., IAITAM Certified Asset Management Professional, Microsoft Certified: Modern Desktop Administrator Associate) are strongly preferred Job Type: Full-time Experience: Bachelor’s in Business Administration, Economics: 3 years (Preferred). 4. Technical Support Provide technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices.

19 days ago

Supervisory Information Technology IT Specialist Security US Department of State

Arlington, VA

$169,279–$197,200 / year

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and. Qualifying specialized experience must demonstrate the following: Experience leading strategic planning efforts for the integration of existing and new technical security systems into the Bureau's IT enterprise infrastructure; Experience evaluating security technology operations to recommend solutions to reduce vulnerability to cybersecurity/information security threats; AND.

7 days ago

Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealth

Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.

30+ days ago

EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealth

30+ days ago

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IT Support Jobs in Baltimore, MD

IT Cloud Security Analyst August Schell

IT Supervisor Paul Hastings

Event Support Technician Monumental Sports & Entertainment

Help Desk Support Specialist Dixon Group Services LLC

Now Hiring IT and Telecom Field Technicians Hardy Industries

Summer 2027 Intern - Co-Managed IT (Technology) SC&H Group External

Help Desk Support Lead Skyward IT Solutions, LLC

Helpdesk Support Specialist I Na Ali'i Consulting & Sales, LLC.

IT SPECIALIST (INFOSEC) United States Army

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

IT Service Technician Govcio LLC

Service Desk Support Specialist Key Concepts Knowledgebase

Field Support Specialist Kennedy Krieger Institute

Deskside Support Lead Leidos Holdings Inc

IT Security Operations Analyst Terrestris Global Solutions

IT Security Operations Analyst (Remote) Terrestris Global Solutions

10Yrs Telecom and N/W Technician/ IT asset management--Inperson GoIntellects

Supervisory Information Technology IT Specialist Security US Department of State

Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealth

EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealth

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