Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Senior Desktop Support Technician AHU TechnologiesSenior Desktop Support TechnicianWashington, District of Columbia$32–$35 / hourMaintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Complete Description: Employment type: W2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams.
IT Help Desk Technician SDA SolutionsIT Help Desk TechnicianTriangle, VirginiaThe candidate will provide Tier I administration functions in support of an enterprise service desk and enterprise directory team that currently supports over 6500 users worldwide. SDA Solutions LLC is looking for a motivated Service Desk Technician to perform Tier I functions for a DoD Federal Customer, located in Quantico, Va.
IT Service Desk Analyst I Xometry IncIT Service Desk Analyst INorth Bethesda, MD$55,000–$70,000 / yearIn this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a wide range of IT issues. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
IT Service Desk Analyst I XometryIT Service Desk Analyst INorth Bethesda, MD$55,000–$70,000 / yearIn this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a wide range of IT issues. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
IT Helpdesk Specialist 1 Somatus IncIT Helpdesk Specialist 1McLean, VA$25.96–$28.85 / hourHow We Show Up for Our Patients: As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
Desktop Support Technician Howard UniversityDesktop Support TechnicianDC$72,727–$80,000 / yearBASIC FUNCTION: Under general supervision, the incumbent will perform information technology duties and functions of varying responsibility, complexity, and variety to provide assistance to students, faculty, and staff with computer software and hardware in the Howard University College of Pharmacy and Center of Excellence. PRINCIPAL ACCOUNTABILITIES: Under general supervision, the incumbent will perform information technology duties and functions of varying responsibility, complexity, and variety to assist students, faculty, and staff with computer software and hardware in the Howard University College of Pharmacy and Center of Excellence.
NewHelp Desk Tier 3 Support Personnel BTIHelp Desk Tier 3 Support PersonnelWashington, DCFull timeThe Tier 3 Support Personnel must possess advanced knowledge of supported applications, business processes, business rules, organizational policies, legacy systems, and end-to-end data flows. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
Actionet, Inc. Careers - Desktop Support ActioNet, Inc.Actionet, Inc. Careers - Desktop SupportRosslyn, VAActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. Hourly Rate up to $47.00, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field.
IT Helpdesk Specialist 1 Somatus, Inc.IT Helpdesk Specialist 1McLean, Virginia$25.96–$28.85 / hourFull timeAs a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.
Desktop Support Technician, Senior LCGDesktop Support Technician, SeniorRockville, MarylandThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
IT Specialist II Bering Straits Native CorpIT Specialist IIWashington DC, District of ColumbiaSystems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring.
NewIT Technical Analyst for EMCOR Construction Services EMCOR Construction Services, Inc.IT Technical Analyst for EMCOR Construction ServicesMcLean, Virginia$80,000–$90,000 / yearFull timeEMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500® leader in mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses. Geographic Disclosure: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Facility Security & IT Specialist - Federal Customer Dell Technologies IncFacility Security & IT Specialist - Federal CustomerMclean, VAVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
Desktop Support ActioNet IncDesktop SupportWashington, DCActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments.
IT Helpdesk Technician First Virginia Community Bank (FVCbank)IT Helpdesk TechnicianFairfax, VA$50,000–$60,000 / yearResponsible for assisting in the support of multiple applications, and working directly with users to troubleshoot and support incidents regarding custom applications and system issues. The Bank has determined that personal financial responsibility is substantially related to preventing misuse or misappropriation of financial instruments or information which is an essential function of the position for which you are applying.
Facility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
Senior IT Project Manager Premier Enterprise SolutionsSenior IT Project ManagerWashington, DCContractorExperience in IT infrastructure and IT disciplines (server, network operations, help desk, etc.)· Strong customer relations experience including positive and proactive customer engagement to resolve issues and challenges as they arise.· Track and report KPIs/SLAs and success metrics (e.g., schedule variance, resource utilization, incident/change impact, benefits realization) and drive continuous improvement through lessons learned.