1,022 Results for

IT Support Jobs in Chicago, IL

Jobs

Technical Support Engineer Intercom

Chicago, IL

$85,000–$98,000 / year

As a Technical Support Engineer, you'll own the most complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most nuanced investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.

30+ days ago

Technical Support Specialist Intercom

Chicago, IL

$65,000–$74,000 / year

As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.

19 days ago

Sr Analyst, HR Application Support Exelon

CHICAGO, Illinois

Full time

We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Support Operational Processing Support end-to-end processing cycle for various HR Functions – Employee Lifecycle including Recruitment, Onboarding, Timekeeping and Payroll, Compensation, benefits ensuring accuracy and timeliness of payments, including data validation, calculation, and reconciliation.

5 days ago

Trade Desk Support Engineer DV Trading

Chicago, IL

Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV.

30+ days ago

User Support Specialist Senior Northwestern University

Evanston, IL

$65,120–$84,829 / year

The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.

30+ days ago

Trade Desk Support Engineer DV Trading LLC

Chicago, IL

$110,000–$135,000 / year

30+ days ago

Network Support Specialist Ubiquiti

Chicago, Illinois

$50,000–$75,000 / year

Instead, you will be responsible for identifying the severity of each issue, collecting high-value technical details, resolving straightforward issues when possible, and ensuring that more complex cases are escalated with the right context for the assigned engineer. In this role, you will serve as a first point of technical triage for incoming support calls, helping customers quickly establish impact, gather critical information, and determine the most efficient path toward resolution.

8 days ago

Medical Support Assistant (Office Automation) U.S. Department of Defense

$41,341–$53,744 / year

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness.

4 days ago

Customer Experience Support Engineer- broad role within a small MSP environment Employment Process Group

Chicago, Illinois

Built on a commitment to exceptional client service, transparency, and long-term partnerships, the company delivers cloud-first IT solutions, cybersecurity expertise, and proactive technology management to a select group of mission-driven clients. This role is ideal for an experienced support engineer who values technical ownership, enjoys solving challenging problems, and prefers working within a collaborative, client-focused organization rather than a large corporate environment.

30+ days ago

Senior Associate, Help Desk The Options Clearing Corporation

Chicago, IL

$66,300–$97,700 / year

A senior help desk associate provides advanced technical support to OCC's employee user base, resolves both simple and complex issues for users, and serves as an escalation point/mentor for junior staff. macOS & Jamf: Proficiency supporting macOS devices, including diagnosing common system issues, managing software updates, and troubleshooting user account and permissions problems.

10 days ago

Help Desk technician OculusIT, Inc

Chicago, IL

This role is primarily focused on providing first- and second-level support to end users - resolving hardware, software, account, and connectivity issues - but we need someone whose networking knowledge goes well beyond the basics. • Assist with basic network device troubleshooting - switches, access points, patch panels - and coordinate with senior network staff on more complex issues.

16 days ago

Desktop Regional Lead–Chicago Region GD Information Technology

Chicago, Illinois

Technical Skills: Advanced experience supporting Windows, Microsoft 365, enterprise laptops and desktops, peripherals, endpoint applications, VPN, networking, authentication, and endpoint management technologies. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

4 days ago

Senior Analyst, Help Desk II KPMG International Cooperative

Chicago, IL

Albany, NY; Albuquerque, NM; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Louisville, KY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Morristown, NJ; Nashville, TN; New Orleans, LA; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Shreveport, LA; St Louis, MO; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Winston-Salem, NC. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.

4 days ago

Senior Help Desk Technician CONTACT GOVERNMENT SERVICES

Chicago, IL

$40,000–$80,000 / year

Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

30+ days ago

Senior Help Desk Technician II CONTACT GOVERNMENT SERVICES

Chicago, IL

$108,000–$156,000 / year

30+ days ago

Onsite Technical Coordinator IntelliSource

Matteson, IL

Full time

IT asset check-in/check-out: manage the daily issuance, return, tracking, and accountability of laptops, desktops, monitors, handheld devices, scanners, peripherals, and other company technology assets. Cross-functional partnership: work closely with onsite leadership, corporate it, hr, operations, training, and other support teams to quickly resolve technology needs and minimize operational downtime.

9 days ago

Help Desk Supervisor Tree Top Staffing

Wheeling, Illinois

$75,000–$85,000 / year

Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalate incidents to other support teams where necessary. Serves as the team's manager on duty by supervising and directing the daily activities of the team and assisting team members as needed to resolve problems and complete tasks.

30+ days ago

Help Desk Technician - Entry Level D & A Services, LLC

Des Plaines, IL

Full time
Quick Apply

Learning opportunities and responsibilities: Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Installation and upgrades of computer components and software, management of virtual servers, and automation processes Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Performing regular backup operations and implementing appropriate processes for data protection, disaster recovery, and failover procedures Desktop and helpdesk support, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Assist with management of in-house Voice over Internet Protocol (VoIP) systems, including software architecture and hardware components. Requirements: *Knowledge of PC hardware and networking basics Knowledge of Microsoft Office applications*Strong self-management: Time Management, Organizational, Information Retrieval and Learning skills*Patience and the ability to listen to others We offer a competitive salary, along with generous benefits.

1 day ago

Service Desk Analyst I Cook County, IL

Chicago, IL

This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. Acts as an interface for customers to request service, responding to telephone calls, walk-ins, voice mails, faxes, emails, text, work orders, chat, and self-service tickets.

3 days ago

PC Depot Technician DYOPATH

Oakbrook Terrace, IL

The ideal PC Depot Technician will bring hands-on experience supporting desktop hardware, workstation deployments, asset management, computer imaging, and end-user technology support within a depot, service desk, or technical support environment. This role is ideal for someone with experience in desktop support, hardware deployment, workstation configuration, asset management, computer imaging, and end-user technology support who takes pride in delivering reliable IT services.

10 days ago

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IT Support Jobs in Chicago, IL

Technical Support Engineer Intercom

Technical Support Specialist Intercom

Sr Analyst, HR Application Support Exelon

Trade Desk Support Engineer DV Trading

User Support Specialist Senior Northwestern University

Trade Desk Support Engineer DV Trading LLC

Network Support Specialist Ubiquiti

Medical Support Assistant (Office Automation) U.S. Department of Defense

Customer Experience Support Engineer- broad role within a small MSP environment Employment Process Group

Senior Associate, Help Desk The Options Clearing Corporation

Help Desk technician OculusIT, Inc

Desktop Regional Lead–Chicago Region GD Information Technology

Senior Analyst, Help Desk II KPMG International Cooperative

Senior Help Desk Technician CONTACT GOVERNMENT SERVICES

Senior Help Desk Technician II CONTACT GOVERNMENT SERVICES

Onsite Technical Coordinator IntelliSource

Help Desk Supervisor Tree Top Staffing

Help Desk Technician - Entry Level D & A Services, LLC

Service Desk Analyst I Cook County, IL

PC Depot Technician DYOPATH

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