This is an onsite role based at our Corporate Head Office in Reston, VA ResponsibilitiesTechnical Support & System MaintenanceServe as the first point of contact for technical support, providing excellent remote and onsite troubleshooting for workstations (Windows 11), laptops, tablets (iPads), desk phones (Vonage), and meeting spaces (Teams Rooms).Remotely connect to user computers to run updates, resolve operating system errors, and configure core Microsoft and cybersecurity applications. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems.