NewTechnical IT Support Specialist mPowerTechnical IT Support SpecialistBethesda, Maryland$57,000–$61,000 / yearUsing an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system. Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other peripherals.
NewSr. Desktop Support Specialist (Apple/IOS Support) GD Information TechnologySr. Desktop Support Specialist (Apple/IOS Support)WashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
IT Help Desk Manager IntelliDyne Jobs for VeteransIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10–15 Tier 1 help desk agents in a fast-paced service delivery environment.
IT Help Desk Manager IntelliDyneIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10-15 Tier 1 help desk agents in a fast-paced service delivery environment.
IT Help Desk Specialist AHU Technologies IncIT Help Desk SpecialistWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Specialist Zolon TechIT SpecialistWashington, DCThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Resolves hardware, software, mobile device, and printer tickets; supports Windows migration, annual tech refresh, site moves, and white-glove VIP support for the FBI Director and Senior Executives.
Help Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$42.50–$45.50 / hourFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Strong interpersonal, written, and verbal communication skills, with the ability to work effectively with people at all organizational levels and concisely summarize and document client issues.
IT Site Technician StageBioIT Site TechnicianFrederick, MDFull timeThe IT Site Technician handles end-user hardware, peripheral and conference room support, troubleshooting, onboarding and offboarding execution, basic networking, productivity suite administration, and email security triage. Monitor, triage, document, and resolve tickets within the organization's IT service management (ITSM) ticketing platform; escalate complex issues appropriately and maintain clear SLA adherence.
Senior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer— not a help desk technician —with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
IT Service Desk Analyst 22nd Century Technologies, Inc.IT Service Desk AnalystBoulevard, MDThe technicians will be scheduled based on the call volume, vacation plans, and other MC requirements, so they must be flexible to work any shift or schedule, including weekends. 10) Experience with chat support and email support in addition to phone support is a plus.
NewIT Associate Legends GlobalIT AssociateTysons, Virginia$25–$30 / hourThe IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
Senior IT Administrator IONQSenior IT AdministratorBerwyn Heights, MD$107,123–$140,251 / yearPlease note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense.
Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMclean, VAWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
AMS Administrator/Systems & IT Technician International City County ManagementAMS Administrator/Systems & IT TechnicianWashington, DC$80,000–$98,062 / yearFull timedegree in technology-related fieldFive (5) or more years of experience in IT support and association management systems or a related fieldPreferred Qualifications Experience utilizing Power BI or other data visualization tool experienceKnowledge, Skills, and Abilities (KSAs)Knowledge of SQL report development and experience developing SQL queries Experience working with NetForum Enterprise AMS Experience working with Content Management Systems (CMS) Working knowledge of Generative AI tools, including Microsoft Copilot Strong project management, organizational, problem-solving, and decision-making skills, including the ability to manage changing priorities, work independently, multitask, and meet deadlines consistently Analytical acumen and proficiency in generating and evaluating business forecasts, metrics, and reports Excellent verbal, written, presentation, and business communication skills, with high attention to detail and the ability to interact effectively with all levels of ICMA employees Demonstrated interpersonal and collaboration skills, including the ability to work with diverse groups, convey ideas, influence others, obtain cooperation, and sustain productive working relationships internally and with outside parties High degree of integrity and ability to handle confidential matters and sensitive situations with discretion Advanced knowledge of Windows operating systems, Microsoft 365 applications, MS Office installation and operation, Teams, Zoom, web browsers, file access, and print services Experience troubleshooting hardware and printer issues, with a general understanding of network security practices and anti-virus programs across devices Excellent customer service skills and attention to detail Physical Requirements/Work EnvironmentThe work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. What we can offer you:A collaborative and collegial working environment where teamwork and individual contributions are valuedA competitive salaryA comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefitsPaid time off to include vacation, sick leave, holidays, and floating daysGenerous retirement planOpportunities for ongoing professional developmentThis position is based out of ICMA's headquarters, located in Washington, D.C. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm ET.A high-speed internet connection is required when working virtually.
IT Helpdesk (Short Term Temp) Roth Staffing CompaniesIT Helpdesk (Short Term Temp)Rockville, Maryland$30.70 / hourA global leader in technology and innovation is seeking a Temporary Tech Support Technician (IT Helpdesk) to provide first-line technical support for end-user computing and office automation systems. This role is ideal for a customer-focused IT professional who enjoys troubleshooting technical issues, supporting business operations, and delivering exceptional service to employees at all levels, including executive leadership.
IT Help Desk Specialist AHU TechnologiesIT Help Desk SpecialistWashington, District of ColumbiaThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
NewIT Help Desk SPECIALIST MelwoodIT Help Desk SPECIALISTUpper Marlboro, Maryland$27–$29 / hourPerform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Experience supporting user provisioning, authentication management, endpoint administration, automated patching, device monitoring, and remote support is strongly preferred.
IT Service Management Technician I USA The Nature ConservancyIT Service Management Technician IArlington, VirginiaRemoteOur ideal candidate has an in-depth knowledge of computer software and hardware and a hands-on experience with a different variety of internet applications, networks and operating systems. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.
Desktop Support Engineer-Arlington, VA Georgia Tek SystemsDesktop Support Engineer-Arlington, VAArlington, VAJob Description: Seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely. The candidate will be expected to: Communicate and interface with customer and Site Lead on issues and daily tasking.