Service Desk Support Associate Sparks GroupService Desk Support AssociateMcLean, VAResponsibilities : Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
TIER III Analyst Foxhole TechnologyTIER III AnalystFt. Meade, MD$100,000–$120,000 / yearRequirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world .
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Desktop Support System OneDesktop SupportMerrifield, VAExperience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Senior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role.
NewPentagon Field Ops Team Lead LeidosPentagon Field Ops Team LeadArlington, VA$116,350–$210,325In this mission, we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other geographically separated locations (GSUs), leased spaces, and alternate sites. Direct and manage teams responsible for executing core IT functions, including desktop support, technology refresh initiatives, mobile device management, and routine device fulfillment in support of a user base exceeding 9,000 personnel.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
Technical Support Specialist II - Elevated Support, WashU IT Washington University in St LouisTechnical Support Specialist II - Elevated Support, WashU ITWashingtonAttends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
NewIT Help Desk Support Specialist NucoreVision (NVI)IT Help Desk Support SpecialistWashington, DC$63,000–$76,000 / yearExperience with Ivanti, KACE, Microsoft Intune, JAMF, Entra ID/Active Directory, MFA, RBAC, AWS-hosted resources, AWS identity integrations, and hybrid cloud/on-prem environments. - Support conference room technology, asset management, secure drive sanitization/destruction, hard drive cloning, workstation refreshes, data migration, and recovery operations.
IT Support Technician DanckerIT Support TechnicianCapitol Heights, MDThe difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations. As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
IT Desktop Support Technician II NTT DATA Group CorpIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Desktop Support Technician II NTT DATA Services, LLCIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Support Technician II Sierra Nevada CorpIT Support Technician IIArlington, VAIMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
NewExecutive Help Desk Lead for VIP IT Support General Dynamics Information TechnologyExecutive Help Desk Lead for VIP IT SupportWashington, DCGeneral Dynamics Information Technology seeks a Help Desk Technician V to lead an Executive Support Team delivering critical IT services to senior executives. The ideal candidate will have 8+ years of IT support experience, including leadership in high-touch customer environments, and will ensure the technology aligns with federal mission objectives.
IT Support Specialist Baltimore Country ClubIT Support SpecialistMDOther responsibilities include preparing for meetings and presentations where projectors and audiovisual equipment are needed, assisting with conference calls, and performing general maintenance and repairs to technology equipment. Tasks include setting up new hires with desktop computers and printers, providing access to shared files and printers, and configuring email accounts.
Dedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
Apple IT Support Specialist | macOS, Jamf & MDM Nerd Up, LLCApple IT Support Specialist | macOS, Jamf & MDMVienna, VA$55,000–$65,000 / yearYou'll spend significant time working with Jamf, Munki, endpoint administration, software deployment, device management, and macOS support. If you're someone who enjoys technology, likes helping people, and wants to grow your Apple expertise with a genuinely supportive team, we'd love to hear from you.
IT Support Specialist (On-Site) The Poole and Kent CorporationIT Support Specialist (On-Site)Baltimore, MarylandFull timeOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. LANGUAGE SKILLS: Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, general and subcontractors, and suppliers.
NewDesktop Support II Secret-Cleared IT Specialist Tlingit Haida Tribal Business CorporationDesktop Support II Secret-Cleared IT SpecialistWashington, DC$35–$45 / hourResponsibilities include troubleshooting and user support for desktop applications and managing incident tickets.#J-18808-Ljbffr. The ideal candidate must hold an active Secret Clearance and have a CompTIA Security+ certification.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportBaltimore, MDRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
IT Support Specialist (On Site) EMCOR Group IncIT Support Specialist (On Site)Baltimore, MDOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
IT Support Technician LeidosIT Support TechnicianWashington DC, District of ColumbiaThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. June 4, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Technical Instructor I (IT Support) Per ScholasTechnical Instructor I (IT Support)Silver Spring, MarylandBy teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities.
IT Support Technician KBR IncIT Support TechnicianVienna, VAKBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
IT Support Analyst Aberdeen Proving Ground Federal Credit UnionIT Support AnalystEdgewood, MarylandExperience with Microsoft Office (Word, Excel, Outlook, Access) Microsoft Server domain, Active Directory Management, Azure, Intune, O365 thin client, virtualization and Windows networking required. APGFCU participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. APGFCU participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
IT Support Analyst Clifford Chance LLPIT Support AnalystDCRemote$85,000–$96,000 / yearThe ideal candidate will have a strong background in applications and device support, excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to delivering exceptional service in a dynamic, multilingual, and AI-enhanced environment. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
IT Support Technician Verato IncIT Support TechnicianMcLean, VAVerato re-imagines MDM to be purpose-built and nimble to drive a complete and trusted 360-degree view of people, organizations, and networks across complex ecosystems with unmatched speed to value, enterprise-grade performance, and customer success. Staff are given chances to expand their knowledge in areas like technology (e.g., big data, distributed/cloud computing, complex algorithms), healthcare, and organizational development.
IT Support Specialist Goodwill of Greater Washington.IT Support SpecialistWashington, DCResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
IT Support Technician Leidos Holdings IncIT Support TechnicianDC$45,500–$82,250 / yearThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. Location: On-site at SEC-assigned worksite(s) for job code TEC2202S4, including SEC Headquarters in Washington, DC; support to SEC regional offices may be required per contract direction.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
NewIT Support Specialist SpotNetIT Support SpecialistAnnapolis, MDRESPONSIBILITIES Provide Tier 1–2 support for hardware, software, and business applicationsSupport end users remotely and on‑site (Windows, macOS, mobile, printers)Troubleshoot desktop issues and basic network connectivity problemsHandle onboarding/offboarding, user accounts, and endpoint setupsApply OS/security updates and maintain endpoint healthMaintain documentation, inventory, and support recordsCollaborate with senior IT staff on infrastructure‑related projectsREQUIREMENTS 2+ years of experience in IT support or helpdesk rolesProficiency with Windows OS, Microsoft 365, and remote support toolsFamiliarity with macOS and mobile device platforms (Android/iOS)Basic understanding of networking (IP, DNS, DHCP)Knowledge of cybersecurity hygiene (MFA, antivirus, endpoint protection)Excellent troubleshooting and communication skillsFluent English – written and verbalService‑oriented mindset and ability to work independentlyADVANTAGES: Experience with MDM, RMM, or cloud/SaaS platformsExposure to routers, switches, or firewalls (e.g., Fortinet, Cisco)PREFERRED CERTIFICATIONS: Microsoft: MCP / MCSA / MD-102CompTIA Certifications: A+, Network+, or Security+#J-18808-Ljbffr. This full‑time, on‑site role involves supporting users and endpoints, resolving technical issues, maintaining systems, and gaining exposure to networking and security environments.
Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
IT Helpdesk Analyst (Level 1 / L1 Support) AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support)Washington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Part-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, VirginiaTSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
IT Support Specialist - Senior C3ELIT Support Specialist - SeniorWashingtonSkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
NewIT Asset Support Technician Artech LLCIT Asset Support TechnicianMcLean, VA$25–$30 / hourThis role is ideal for candidates with experience in IT Asset Management, Desktop Support, Inventory Management, or End-User Device Deployment who enjoy hands-on work supporting enterprise hardware operations. The position involves preparing, imaging, shipping, and tracking laptops for new and existing associates.
Senior IT Support Technician The Henry M Jackson Foundation for the Advancement of Military Medicine IncSenior IT Support TechnicianBethesda, MDSupport organizational convening by managing conference room and meeting technology (e.g., audio/visual, conferencing platforms, control systems); prepare rooms for events, respond to live support requests, and partner with stakeholders to deliver reliable, user-friendly meeting experiences. Manages endpoint lifecycle activities from procurement through deployment, maintenance, and retirement; independently troubleshoots hardware/software issues across endpoints, peripherals, lab equipment, and IoT devices; and serves as the primary point of contact for conference room and meeting technology.
IT Support Specialist (Secret Cleared) LatitudeIT Support Specialist (Secret Cleared)Joint Base Andrews, MarylandThis role will provide technical support to end users, troubleshoot hardware and software issues, and ensure reliable system and network performance across the organization. Support basic networking functions, including IP configuration, connectivity troubleshooting, and network device support.
IT Specialist (Customer Support) U.S. Department of DefenseIT Specialist (Customer Support)Washington, DC$68,545–$89,114 / yearwhich includes tracking, monitoring and resolving customer support network issues; troubleshooting and resolving network problems using a variety of automation techniques and methods to include IT resources, automated systems, equipment and software; Maintaining network operations; Creating and routing trouble tickets; Researching and analyzing IT problems; and providing informal training to customers. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
IT Support Specialist LentechIT Support SpecialistFort Meade, MarylandInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiberoptic modems, multiplexers, fiberoptic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. Lentech’s clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies.
Tier 2 - Mid-Level Desk Side Support - IT Specialist ActioNet IncTier 2 - Mid-Level Desk Side Support - IT SpecialistDC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
IT Field Support Specialist (HT1) (Government) AT&T IncIT Field Support Specialist (HT1) (Government)Columbia, MD$47,600–$72,000 / yearInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. This position provides advanced (Tier 2 and 3) on-site and remote support for a wide range of IT equipment and infrastructure, ensuring our customers remain connected, productive, and secure.
NewIT Support Specialist II ComcastIT Support Specialist IILaurel, MD$21.94–$32.91 / hourJob SummarySolar Energy World—now a wholly owned subsidiary of Comcast Corporation—is one of the region's top-rated, award-winning residential solar installation companies. This in-office role in Laurel, MD provides technical support and maintenance for end-user hardware, software and network systems following established IT protocols.
IT Technician / Corporate Support Bell Partners IncIT Technician / Corporate SupportAlexandria, VASupport site connectivity and basic networking needs at corporate and community locations, including troubleshooting broadband circuits, LAN/Wi-Fi, and routing/firewall issues. Perform endpoint provisioning and lifecycle support (configure/deploy new computers, re-image/rebuild as required), ensuring devices meet Bell security and compliance baselines.
NewIT Support Sr Specialist NTT DATA Group CorpIT Support Sr SpecialistMD$75,640–$113,460 / yearDaily Deliverables: Provide daily operational support for Maryland Campus, including SMC, TechSpot, and walk-up services, ensuring timely resolution of incidents and service requests across end-user devices, servers, and network components. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.
IT Support Specialist Lentech Inc.IT Support SpecialistFort Meade, MDFull timeInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiberoptic modems, multiplexers, fiberoptic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. Lentech’s clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies.
IT Support Specialist III M.C. Dean IncIT Support Specialist IIIVAResponsibilities: As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of M.C. Dean staff by performing a variety of technical tasks including, but not limited to the following: PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune). Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.