Help Desk Technician Calibre SystemsHelp Desk TechnicianHonolulu, HI$40,000–$50,000 / yearThe role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.
IT Help Desk I (Pipeline) Lucayan Technology SolutionsIT Help Desk I (Pipeline)Honolulu, HawaiiThe position plays a critical role in safeguarding sensitive systems by performing Tier 1 troubleshooting, assisting users, and supporting day-to-day IT operations in alignment with cybersecurity protocols. The position ensures compliance with Department of Defense (DoD) cybersecurity and training requirements while maintaining system availability and reliability for staff and faculty.
IT Helpdesk II Lucayan Technology SolutionsIT Helpdesk IIHonolulu, HawaiiThis position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
IT Help Desk Specialist Booz Allen HamiltonIT Help Desk SpecialistHonolulu, HawaiiOnsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Bachelor's degree, or 2+ years of experience providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers in lieu of a degree.
SITEC - IT Specialist - Camp H.M. Smith, HI PeratonSITEC - IT Specialist - Camp H.M. Smith, HICamp H.M. Smith, Hawaii$112,000–$179,000 / yearFull timeThe purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.
IT Infrastructure Analyst REHAB Hospital of the PacificIT Infrastructure AnalystHonolulu, HawaiiThis position works under the direction of IT leadership and collaborates closely with internal teams and vendors to support REHAB’s mission of delivering high-quality, comprehensive, and innovative inpatient and outpatient rehabilitation services. The IT Infrastructure Analyst provides hands-on operational support for REHAB’s core IT infrastructure and supporting systems to ensure reliable, secure, and efficient technology services for patients, staff, and providers.
SITEC IT Specialist Camp H.M. Smith, HI Peraton IncSITEC IT Specialist Camp H.M. Smith, HIHI$112,000–$179,000 / yearThe purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.
IT Desktop Analyst/Asset I BBCN BankIT Desktop Analyst/Asset IHonolulu, HIProvides day-to-day consultation, training, instruction and troubleshooting or problem-solving to technical staff and end users for hardware, software, and related computer systems. Managed IT Desktop's asset inventory and portfolio, including purchase, deployment, utilization tracking, redeployment, maintenance coverage plans/agreements, retirement, disposal of software and hardware.
IT Specialist Hilo Products, IncIT SpecialistHILO, HIVoluntary Benefits such as Accident, Critical Illness, and Hospital Indemnity coverage; Life Insurance options; Long Term Disability coverage; Legal Services coverage; Identity Theft Protection; Pet Insurance; HealthCare FSA; and Dependent Care FSA. This role ensures the proper operation, security, and performance of computer hardware, software, networks, printers, and other IT systems that support daily business operations.
IT Service Desk Technician, 99 Main Office Foodland Super MarketIT Service Desk Technician, 99 Main OfficeHonolulu, HawaiiThe position requires talking and listening to employees, supervisors, executives, and outside trade persons/vendors; written communication to employees, supervisors, executives, and outside persons/vendors; receiving and responding to written or verbal requests; reading; writing. Foodland is strongly committed to sharing our passion for extraordinary service, unmatched quality, and innovation, and delivering exceptional food and shopping experiences to inspire our community.
User Support Specialist SercoUser Support SpecialistHonolulu, HIThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
NewSITEC - Help Desk Specialist - Camp H.M. Smith, HI PeratonSITEC - Help Desk Specialist - Camp H.M. Smith, HICamp H.M. Smith, Hawaii$80,000–$128,000 / yearFull timeThe purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.
Senior Help Desk Manager C3ELSenior Help Desk ManagerHonolulu, HIThe Senior Help Desk Manager will oversee daily IT support operations, ensure service level compliance, and provide expert troubleshooting across hardware, software, and network systems in support of Department of Defense missions. This position is responsible for managing and providing leadership to a tiered Help Desk team supporting multi-classification network environments.
NewSITEC Help Desk Specialist Camp H.M. Smith, HI Peraton IncSITEC Help Desk Specialist Camp H.M. Smith, HIHI$80,000–$128,000 / yearThe purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.
Help Desk Technician – Active TS/SCI Clearance Required (Mid-Shift) - Temporary AkimaHelp Desk Technician – Active TS/SCI Clearance Required (Mid-Shift) - TemporaryCamp H M Smith, HI$33.32–$38.13 / hourThe Help Desk Technician serves as part of a key Command, Control, Communications, and Cyber (C4) technical focal point, providing Tier 1 troubleshooting support to members of the HQ executive community, including Flag and General Officers, in offices, quarters, and during travel. + Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations such as the Navy Marine Corp Intranet and the Defense Information Systems Agency Network Operations Center.
Help Desk Technician – TS / SCI Required (Night-Shift) - Temporary AkimaHelp Desk Technician – TS / SCI Required (Night-Shift) - TemporaryCamp H M Smith, HIThe Help Desk Technician serves as part of a key Command, Control, Communications, and Cyber (C4) technical focal point, providing Tier 1 troubleshooting support to members of the HQ executive community, including Flag and General Officers, in offices, quarters, and during travel. + Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations such as the Navy Marine Corp Intranet and the Defense Information Systems Agency Network Operations Center.
Help Desk Technician - Active TS/SCI Clearance Required (Mid-Shift) - Temporary NANA Regional Corporation IncHelp Desk Technician - Active TS/SCI Clearance Required (Mid-Shift) - TemporaryHI$33.32–$38.13 / hourThe Help Desk Technician serves as part of a key Command, Control, Communications, and Cyber (C4) technical focal point, providing Tier 1 troubleshooting support to members of the HQ executive community, including Flag and General Officers, in offices, quarters, and during travel. Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations such as the Navy Marine Corp Intranet and the Defense Information Systems Agency Network Operations Center.
Help Desk Technician CALIBREHelp Desk TechnicianHonolulu, HI$20–$25Full timeThe role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.