Deskside Technician I Stefanini, IncDeskside Technician ILos Angeles, CATroubleshooting and repairing hardware issues; * Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; * Preventative maintenance (e.g., lifecycle); * Troubleshooting HW issues on end user devices; * Proper utilization of ServiceNow; * ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and/or high-touch user experience; * Perform comprehensive site hardware asset inventory; * Maintain consumable device inventory count; * Conduct spare part and loaner pool management; * Support IMACR/D requests; * Engage OEM for warranty repairs and follow up on status; * Escort OEM technicians onsite when needed. Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Deskside Technician II Stefanini, IncDeskside Technician IIIrvine, CATroubleshooting and repairing hardware issues; * Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; * Preventative maintenance (e.g., lifecycle); * Troubleshooting HW issues on end user devices; * Proper utilization of ServiceNow; * ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and/or high-touch user experience; * Perform comprehensive site hardware asset inventory; * Maintain consumable device inventory count; * Conduct spare part and loaner pool management; * Support IMACR/D requests; * Engage OEM for warranty repairs and follow up on status; * Escort OEM technicians onsite when needed. Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Service Desk Admin II, Hybrid CareMetx LLCService Desk Admin II, HybridCAFrom intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
Help Desk Tech Roth Staffing CompaniesHelp Desk TechIrvine, California$25–$29.79 / hourKnowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
Deskside Technician I Stefanini International Holdings LtdDeskside Technician ILos Angeles, CATroubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Team Leader I Stefanini, IncTeam Leader IIrvine, CATroubleshooting and repairing hardware issues; * Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; * Preventative maintenance (e.g., lifecycle); * Troubleshooting HW issues on end user devices; * Proper utilization of ServiceNow; * ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and/or high-touch user experience; * Perform comprehensive site hardware asset inventory; * Maintain consumable device inventory count; * Conduct spare part and loaner pool management; * Support IMACR/D requests; * Engage OEM for warranty repairs and follow up on status; * Escort OEM technicians onsite when needed. Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Deskside Technician II Stefanini International Holdings LtdDeskside Technician IILos Angeles, CATroubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Team Leader I Stefanini International Holdings LtdTeam Leader IIrvine, CAClient servicing responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Sr. Service Desk Engineer Redwood Trust IncSr. Service Desk EngineerIrvine, CA$100,000–$130,000 / yearThis role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.
Help Desk Technician Pure SolutionsHelp Desk TechnicianLos Angeles, CaliforniaThey are responsible for assisting users with hardware, software, and networking issues, ensuring that problems are resolved efficiently and effectively. A Help Desk Technician provides technical support and troubleshooting services to end users within an organization or remotely.
NewSenior Systems Administrator Quantum Electronic PaymentsSenior Systems AdministratorAnaheim, CAFull timeSalary range: $85,000 - $105,000Salary including biannual profit-sharing bonus and comprehensive benefits program range (annualized): $109,725 - $ 133,725Location: This role requires the employee to work fully onsite at our Anaheim Hills location. Unlock your potential with Quantum ePay® We're a growing fintech company focused on delivering innovative payment processing solutions and merchant technology that helps businesses lower costs, earn more, and operate with confidence.
Helpdesk Specialist Northwood SpaceHelpdesk SpecialistLos Angeles, CaliforniaTo conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. We are building a global network of phased array ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response.
Service Delivery Owner Creative Artists AgencyService Delivery OwnerLos Angeles, CA$45–$51 / hourNamed Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.
Senior Computer Consultant Specialist University of Southern CaliforniaSenior Computer Consultant SpecialistLos Angeles, CA$49–$57 / hourThis position is responsible for addressing and resolving complex issues and service requests in a friendly, knowledgeable, efficient, and timely manner, and for identifying and resolving issues involving hardware, software, peripherals, networks, and user error through effective troubleshooting via phone, written communication, and in person. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
MSP Service Desk Technician & Coordinator TeamLogic IT, Manhattan Beach, CAMSP Service Desk Technician & CoordinatorTorrance, CAFull timeServe as a day-to-day coordinator for the service desk queue, including monitoring incoming tickets, triaging priority, assigning tickets, following up on open items, and helping make sure tickets are handled in a timely manner. Experience with Autotask, IT Glue, NinjaOne, Sophos, SonicWall, SharePoint, OneDrive, Teams, Entra ID, Intune, imaging new computers, basic networking, user onboarding/offboarding, or clients with security/compliance requirements is a plus.
Helpdesk Technician GSI EnvironmentalHelpdesk TechnicianIrvine, CAHeadquartered in Houston, Texas, GSI operates offices in Texas (Austin and Houston), California (Irvine, the San Francisco Bay Area, and Folsom), Washington (Olympia), Montana (Missoula and Helena), Colorado (Lakewood), North Carolina (Raleigh), and New York (Syracuse). GSI employs cross-disciplinary teams of environmental engineers and scientists, including toxicologists, geologists, hydrogeologists, ecologists, chemists, oceanographers, and data scientists with seamless collaboration over both technical disciplines and offices.
Supervising Communications Technician County of OrangeSupervising Communications TechnicianOrange County, CA$88,982.40–$119,704 / yearThe Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities.
NewCustomer Service Representative - Help Desk (Temp) MaximusCustomer Service Representative - Help Desk (Temp)Los Angeles, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
Senior Manager, Service Desk LA28Senior Manager, Service DeskLos Angeles, CaliforniaSummary: Reporting to the Head of IT Service Delivery, the Senior Manager, Service Desk will lead and mentor a team of technology support professionals within a fast-growing organization, always ensuring a high-level of customer service. Genuinely enjoy customer service-oriented support, possess knowledge across a wide range of technical topics, and thrive on finding solutions to technical issues in a fast-paced environment.
MSP Service Desk Technician & Coordinator TeamLogic ITMSP Service Desk Technician & CoordinatorTorrance, CaliforniaWhat You’ll Do Serve as a day-to-day coordinator for the service desk queue, including monitoring incoming tickets, triaging priority, assigning tickets, following up on open items, and helping make sure tickets are handled in a timely manner. Preferred Experience Experience with Autotask, IT Glue, NinjaOne, Sophos, SonicWall, SharePoint, OneDrive, Teams, Entra ID, Intune, imaging new computers, basic networking, user onboarding/offboarding, or clients with security/compliance requirements is a plus.