NewInformation Technology Specialist Level Two Echo IT Solutions, IncInformation Technology Specialist Level TwoArlington, VAWe are seeking an experienced Information Technology Specialist Level Two to provide Tier 2 technical support for end-user systems, applications, hardware, and network connectivity in a secure Federal environment. Associate's degree in IT, Computer Science, or related field and/or 3+ years of IT support experience .
Service Desk Lead (Active Secret Clearance) NANA Regional Corporation IncService Desk Lead (Active Secret Clearance)Alexandria, VA$150,000–$170,000 / year2 years of experience with ServiceNow platform and M365 products in a production environment, with configuration and leveraging experience for ServiceNow Incident Management, Knowledge Management, Service Catalog, SharePoint, M365 Teams, and Exchange Online. 9 years of experience in helpdesk/desktop support roles to include incident management, problem management, service request fulfillment, remote troubleshooting, hardware and software support, and customer service.
Service Desk Technician – Intermediate Kwaan Bear IT SolutionsService Desk Technician – IntermediateAdelphi, MarylandThis role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Service Desk Technician (Day Shift) DecisionPoint | CortekService Desk Technician (Day Shift)Arlington, Virginia$19–$24 / hourFull timeOverview: DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Help Desk Tier II Administrator Geospatial And Cloud AnalyticsHelp Desk Tier II AdministratorQua, VirginiaCompensation: $49,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems.
Helpdesk Specialist SMS DATA PRODUCTS GROUP, INCHelpdesk SpecialistFort Belvoir, VAThe role operates within the Service Desk function, which serves as the single, initial contact point for customers and mission partners to resolve incidents and problems for DTRA infrastructure, networks, applications, and systems. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk.
Deputy Project Manager/Desktop Technician Manager/Queue Manager ArdentMCDeputy Project Manager/Desktop Technician Manager/Queue ManagerRockville, MDPosition Description: Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our dynamic team. Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our team.
Information Assurance & Security Specialist – Journeyman AHU TechnologiesInformation Assurance & Security Specialist – JourneymanWashington, District of Columbia$58–$65 / hourEnsures that all information systems are functional and secure Qualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education: a. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) FT, Hybrid Position - Only DMV-based candidates will be considered Complete Description: Duties: · As part of the Client technology team, the Security Specialist (Infrastructure Group) will be maintaining and monitoring day to day operation of the Client IT infrastructure – Security.
Cybersecurity Specialist – Journeyman AHU TechnologiesCybersecurity Specialist – JourneymanWashington, District of ColumbiaQualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education · Bachelor’s Degree in IT or related field or equivalent experience (Required) · Security+, CISSP, other security certifications (Preferred) Skills: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) Complete Description: The Network Engineer role is to develop and maintain the high-level design & low-level design plan for the overall logical and technical network architecture.
NewACE Account Service Desk Specialist TIER 2 TEEMAACE Account Service Desk Specialist TIER 2Ashburn, VA$61,000–$64,000Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
Level 1 SAP Basis Help Desk Analyst Johnson Technology Systems IncLevel 1 SAP Basis Help Desk AnalystReston, VARemoteJTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting.
Help Desk Technician Tier III - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician Tier III - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. . Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone. .
VIP Help Desk Analyst Chenega CorporationVIP Help Desk AnalystArlington, VAProvide on-site technical support for VIP hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies. At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day.
Senior Helpdesk Access Manager Interactive Process Technology LLCSenior Helpdesk Access ManagerFort Belvoir, VAFull timeWe're looking for people who:Are curious and excited about technologyLike solving problems and figuring things outCan take initiative but also enjoy working with a teamWant to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.* We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference.
Service Desk Technician/Onsite Engineer Orion SolutionsService Desk Technician/Onsite EngineerReston, VAAssist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backups systems, email and database servers, file servers and other enterprise applications. Assist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backup systems, email and database servers, file servers, and other enterprise applications.
Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME) Virginia Tech Applied Research CorporationSenior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME)Arlington, VA$200,000–$275,000 / yearVT-ARC is seeking a Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME) to support enterprise systems engineering, secure infrastructure modernization, classified enclave implementation, and operational transition for mission-critical enterprise communications, network modernization, and cyber programs within TS/SCI environments. The selected candidate will design, implement, and sustain secure enterprise systems capabilities across Windows, Linux, virtualization, directory services, DNS/DHCP/NTP, PKI/certificates, storage, backup and recovery, monitoring, patching, configuration management, and automation.
Linux Systems Administrator ManTechLinux Systems AdministratorLaurel, MDBachelor’s degree in technical discipline from an accredited college or university; an additional 5 years of SA experience might be substituted for a degree is required. Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Service Desk Technician – Associate Kwaan Bear IT SolutionsService Desk Technician – AssociateAdelphi, MarylandThis role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Training Specialist GD Information TechnologyTraining SpecialistBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. The training specialist is responsible for designing, delivering, and maintaining training programs that ensure Service Desk staff provide high‑quality, consistent support to NIH users.
Actionet, Inc. Careers - Junior Service Desk Technician ActioNet, Inc.Actionet, Inc. Careers - Junior Service Desk TechnicianWashington, DC$20–$24 / hourActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.