NewIT Helpdesk Technician, User Support Quantum Leap Research, LLCIT Helpdesk Technician, User SupportLeesburg, VAnCompany Description Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Job Description Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG).
NewTier 1 IT Help Desk Technician Custom Software Systems, Inc.Tier 1 IT Help Desk TechnicianWashington, DCThis policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nCSS expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This position provides first-level technical support to end users by troubleshooting hardware, software, and basic network issues while ensuring a positive customer experience.
NewTier II IT Support Technician 911/311 AHU Technologies IncTier II IT Support Technician 911/311Washington, DCOur staffing services help companies quickly scale their teams with the right talent for specialized technology needs.\r\n\r\nOur growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives.\r\n\r\nIn addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Baltimore County, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
NewIT Service Desk Team Lead / Tier 2-3 (Active TS Required) Tenacity Solutions LLCIT Service Desk Team Lead / Tier 2-3 (Active TS Required)Washington, DCCandidates without a bachelor's degree will receive full consideration based on demonstrated technical experience, leadership experience, progressively responsible IT roles, and relevant certifications. Perform Active Directory account administration, including password resets, account modifications, security groups, permissions, distribution lists, and shared-resource access.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / hourThis team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
NewInfrastructure Support Specialist CYNET SYSTEMSInfrastructure Support SpecialistReston, VA$38–$49 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewSenior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios PharmaceuticalsSenior Manager/Associate Director, G&A Business Systems Analyst, IT - RemoteWashington DC, DCRemote$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Service Desk Technician DatamanusaService Desk TechnicianBaltimore, MD, MDTemporaryContractorFull timeThis is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical support experience. *) Experience with Windows operating systems, Microsoft Office, and PC hardware troubleshooting. *) Strong knowledge of desktop/laptop configuration, software installation, and network connectivity. *) Excellent verbal and written communication skills. *) Strong customer service, problem-solving, and multitasking abilities. Preferred Qualifications: *) Experience supporting enterprise IT environments. *) Familiarity with ticketing systems and IT service management. *) Experience providing executive/VIP support. DatamanUSA is looking for a Service Desk Technician for our direct client based in MD.
NewLifecycle Support Analyst LeidosLifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
IT Professional U.S. NavyIT ProfessionalBrunswick, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewTechnical Service Analyst Vaco LLCTechnical Service AnalystColumbia, MDDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewTier 2 Help Desk Visionary Technology ConsultantsTier 2 Help DeskChantilly, VAWe provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary.
NewHelp Desk | Corona Borealis TEKsystemsHelp Desk | Corona BorealisWashington, DC$38–$42 / hourThey have a passion for user enablement, are advocates for our customers’ success and collaborate with product engineers, implementation teams, and other support engineers to ensure users’ inquiries are resolved as effectively and quickly as possible. They’re comfortable using their problem-solving skills to find solutions to novel problems within a complex, rapidly evolving software product, rather than relying on copying and pasting precedent from previous answers.
NewTechnical Engagement Network (TEN) Lab Manager Node.DigitalTechnical Engagement Network (TEN) Lab ManagerArlington, VANode is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
IT Support Coordinator (On-site) Guidance ResidentialIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
IT Field Support Lead Terrestris Global SolutionsIT Field Support LeadWashington, DCWe are seeking an IT Field Support Lead to support the Internal Revenue Service's (IRS) Criminal Investigations (CI) Client Management Support Services (CMSS) & U.S. Windows Client OS Support and Onsite Services contract at the IRS Headquarters in Washington, DC. A minimum of 5 years of experience supporting enterprise desktop support, field-services operations, or endpoint-deployment activities, including at least 2 years in a team-lead or supervisory role.
IT Support Specialist CymertekIT Support SpecialistAnnapolis Junction, MarylandHelp Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc. Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.