NewIT Support Specialist Information Systems & Networks CorporationIT Support SpecialistBethesda, MDTroubleshoot and resolve issues involving Windows 10/11, Microsoft 365 applications, Microsoft Office, Adobe Acrobat, Exchange Online, Outlook, Teams, OneDrive, SharePoint Online, web browsers, Dell desktops and laptops, docking stations, Universal Print, network printers, scanners, monitors, webcams, and peripheral devices. • Provide technical support for Azure Virtual Desktop (AVD) and Virtual Desktop Infrastructure (VDI) environments, including user sessions, profile issues, remote desktop connectivity, printer redirection, application access, Microsoft Teams optimization, and performance troubleshooting.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
IT Support Technician The Computer Merchant, LtdIT Support TechnicianWashington, DC$28–$30 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues.
NewPart-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, VATSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewIt Support Specialist TEKsystemsIt Support SpecialistWashington, DC$30–$37 / hourPerforms day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment, software install and upgrades, and general troubleshooting and problem resolution. • Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.
NewIT Support Technician - Tier 1 DCA Technology PartnersIT Support Technician - Tier 1Alexandria, VA$45,000–$60,000 / yearThe ideal candidate thrives in a fast-paced environment, takes ownership of challenges, and delivers outstanding customer experiences while building expertise and advancing their career within our growing organization . This role serves as the frontline customer support point for technical issues, providing timely and professional resolutions for hardware, software, networking, and system-related requests.
NewSr IT Support Administrator (Bi-Lingual) TEKsystemsSr IT Support Administrator (Bi-Lingual)Arlington, VA$40–$48 / hourIndividual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
NewOUC IT Services Tier II PT Support RIZEUP TECHNOLOGY TRAINING LLCOUC IT Services Tier II PT SupportWashington, DCThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
NewIT Helpdesk Technician, User Support Quantum Leap Research, LLCIT Helpdesk Technician, User SupportLeesburg, VAnCompany Description Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Job Description Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG).
NewTier II IT Support Technician 911/311 AHU Technologies IncTier II IT Support Technician 911/311Washington, DCOur staffing services help companies quickly scale their teams with the right talent for specialized technology needs.\r\n\r\nOur growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives.\r\n\r\nIn addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles.
NewTier 1 IT Help Desk Technician Custom Software Systems, Inc.Tier 1 IT Help Desk TechnicianWashington, DCThis policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nCSS expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This position provides first-level technical support to end users by troubleshooting hardware, software, and basic network issues while ensuring a positive customer experience.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)District Heights, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewIT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH) COGNITIVE MEDICAL SYSTEMS INCIT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH)Vienna, VARemoteCognitive is an IT and software engineering services company dedicated to elevating the quality, speed and delivery of today’s US government healthcare programs. Lead the configuration and management of MacBook laptops using Jamf Pro, ensuring zero-touch deployment, automated patching, and security baselining.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / houro Don’t do day-to-day stuff – removed from end user tasks • Candidates interviewed last year didn’t have much depth – initial screening was 30 mins, but then in the follow up interview there wasn’t anything below the surface • Example: asked simple networking question – device was working yesterday, can’t connect to internet today – what would you do? o Answer: Reboot device and if that didn’t work they would ask their supervisor • Someone left their team a month ago – potentially 2 openings Environment • Predominantly Microsoft shop – Lenovo laptops • Moved aways from desktops, mostly laptops and tablets • Very small footprint w/Apple Mac devices • Lots of Google Chromebooks o Place a Chromebook in every patient’s home o 8-9k Chromebooks in the field Very specific use case – runs 1 app = Skilled Notes o Most have SIM cards so they can have data connectivity o Navigating using E-SIM cards in some o Piloting multi-carrier SIM cards o Lots of patients live in rural areas with poor connection Day to Day • Team tries to avoid silo work – works more on a rotation so that everyone stays fresh with all aspects of the team • Different rotations – o Build room – imaging o Work room – hands on w/devices (2 techs in there – usually where new tech starts) - Decom work w/older devices o Deployment room (2 techs) Deployments – roughly 30-40/week w/ replacements and new hires • Doesn’t take into account Chromebook deployments – usually 100/week • 2 techs in the deployment room so that users can fire up their device and go and don’t have issues o Corporate campus – roam the campus, provide white glove service, hands-on troubleshooting issues o 2-4 techs working tickets from service desk or elsewhere for all remote users around the country Common issues are w/Chromebooks and Skilled Notes App for caregivers • Training for new tech = couple weeks in each room before they join the formal rotation • Experience with Active Directory and Entra ID (Group Policy, PowerShell, Intune). This team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD.
NewIT Service Desk Team Lead / Tier 2-3 (Active TS Required) Tenacity Solutions LLCIT Service Desk Team Lead / Tier 2-3 (Active TS Required)Washington, DCCandidates without a bachelor's degree will receive full consideration based on demonstrated technical experience, leadership experience, progressively responsible IT roles, and relevant certifications. Perform Active Directory account administration, including password resets, account modifications, security groups, permissions, distribution lists, and shared-resource access.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewTechnical Support Engineer NRI North AmericaTechnical Support EngineerAshburn, VAIf you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBe We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Description NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities.
NewDeskside/VTC Support Technician Zayas Hendrick Mediaworks LlcDeskside/VTC Support TechnicianWashington, DCKey tools and systems are Microsoft Intune (endpoint management and deployment) and Active Directory (domain jointed setups and computer object management). About Us: Zayas Hendrick Mediaworks LLC is a dynamic media and technology services company based in Washington, DC, dedicated to delivering high-quality solutions to our clients.