IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Takoma Park, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / hourThe team manages escalated tickets from the outsourced Service Desk, delivers remote support to users across the United States, and provides hands-on support at the corporate headquarters in Columbia, MD. Training New technicians will spend time learning each support function before joining the team's regular rotation, providing exposure to imaging, deployments, hardware support, and ticket resolution.
NewSenior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios PharmaceuticalsSenior Manager/Associate Director, G&A Business Systems Analyst, IT - RemoteWashington DC, DCRemote$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
IT Professional U.S. NavyIT ProfessionalBowie, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewHelp Desk | Corona Borealis TEKsystemsHelp Desk | Corona BorealisWashington, DC$38–$42 / hourThey have a passion for user enablement, are advocates for our customers’ success and collaborate with product engineers, implementation teams, and other support engineers to ensure users’ inquiries are resolved as effectively and quickly as possible. They’re comfortable using their problem-solving skills to find solutions to novel problems within a complex, rapidly evolving software product, rather than relying on copying and pasting precedent from previous answers.
NewService Desk Technician TEKsystemsService Desk TechnicianOdenton, MD$35–$43 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. GDIT is in search of a junior level service desk specialists to perform within password resets, answering phone calls, hardware/software break fix, installations, AD, account access, etc.
NewNOSC Technician - TEKsystemsNOSC Technician -Fort Belvoir, VA$55–$65 / hourThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
IT Support Specialist Pratum CompaniesIT Support SpecialistGaithersburg, MD$33–$36 / hourFull timeThe position is primarily based at Corporate Office in Gaithersburg, MD but will require occasional travel to local company sites throughout the Metro DC region and surrounding areas to provide on-site technical support, equipment assistance, troubleshooting, and other IT services. This role is non-exempt with a pay rate of $33 - $36 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Helpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
IT Support Coordinator (On-site) Guidance ResidentialIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
IT Support Specialist - TS/SCI with Polygraph GD Information TechnologyIT Support Specialist - TS/SCI with PolygraphMcLean, VirginiaDemonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Director, Global IT Support AerovironmentDirector, Global IT SupportHerndon, VA$163,000–$261,000 / yearThis role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.
IT Support Specialist - TS/SCI with Polygraph General Dynamics Information TechnologyIT Support Specialist - TS/SCI with PolygraphMcLean, VirginiaDemonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewIT Support Associate Rune TechnologiesIT Support AssociateArlington, VirginiaOur flagship product is TyrOS, an AI-enabled logistics command and control platform that gives commanders a single, real-time operating picture of their sustainment fight, from inventory and distribution to medical and operational planning, even in degraded and contested environments. We're a small, fast-moving team that combines deep operational experience in and with the DoD with the software discipline of the best product companies, and we apply that combination to a customer set that desperately needs it.
IT Systems & Support Engineer Trillion Technology SolutionsIT Systems & Support EngineerReston, VAFull timeCloud Proficiency: Hands-on experience managing resources within both AWS (EC2, S3, IAM) and Azure (Active Directory/Entra ID, Virtual Machines).· Microsoft Ecosystem Expert: Deep knowledge of Office 365 administration and SharePoint management (including site creation, workflows, and permissions).· The RoleYou will provide top-tier desktop support to our team while managing and securing our hybrid cloud environments (AWS & Azure), overseeing our network infrastructure, day-to-day security operations, and serving as our internal expert for Microsoft 365 and SharePoint.
IT Field Support Lead Terrestris Global SolutionsIT Field Support LeadWashington, DCWe are seeking an IT Field Support Lead to support the Internal Revenue Service's (IRS) Criminal Investigations (CI) Client Management Support Services (CMSS) & U.S. Windows Client OS Support and Onsite Services contract at the IRS Headquarters in Washington, DC. A minimum of 5 years of experience supporting enterprise desktop support, field-services operations, or endpoint-deployment activities, including at least 2 years in a team-lead or supervisory role.
Technical IT Support – Help Desk Avyanna Technologies CareersTechnical IT Support – Help DeskBethesda, MarylandSuccess in this role requires strong customer service, communication, and collaboration skills, with the ability to diagnose technical issues, explain solutions to non-technical users, and contribute to the continuous improvement of application support services and user experience. Bachelor's degree in Computer Science or Information Systems, business, mathematics or related field and 1 year of relevant IT experience OR an Associate's degree in Computer Science or Information System, business, mathematics or related field and 3 years of relevant IT experience.
NewIT Support Specialist Information Systems & Networks CorporationIT Support SpecialistBethesda, MDTroubleshoot and resolve issues involving Windows 10/11, Microsoft 365 applications, Microsoft Office, Adobe Acrobat, Exchange Online, Outlook, Teams, OneDrive, SharePoint Online, web browsers, Dell desktops and laptops, docking stations, Universal Print, network printers, scanners, monitors, webcams, and peripheral devices. • Provide technical support for Azure Virtual Desktop (AVD) and Virtual Desktop Infrastructure (VDI) environments, including user sessions, profile issues, remote desktop connectivity, printer redirection, application access, Microsoft Teams optimization, and performance troubleshooting.