Concord It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Concord, North Carolina
With a population of around 105,000 people, Concord is the second-largest city in Charlotte’s northeast metropolitan area. Concord is an excellent option if you’re searching for a peaceful suburban area, highly-rated schools, and an abundance of greenery. If you need more reasons to start looking for jobs in Concord, NC, consider these few:
- It’s home to NASCAR's Charlotte Motor Speedway, a racing circuit that attracts tourists from all over the U.S.
- There’s always something going on for the entire family at Cabarrus Arena, whether it’s entertainment, sport, exhibitions and much more.
- You can enjoy festivals like the Viva Verde Earth Fest, which each April brings music, shopping, and food experiences to town.
- Frank Liske Park is your go-to for a walk or jog in greenery. It also offers recreational activities such as mini golf, picnic areas, tennis and volleyball courts, boating, and fishing.
- Museums such as the Hendrick Motorsports Museum and Team Shop and the Mustang Owner's Museum.
- Art galleries and cultural sites are to be found all over the city.
Interested in Charlotte’s suburbs, but not quite set for Concord? Have a look at the job offers in Huntersville, Kannapolis, and Harrisburg, as well.
Update Your Concord It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Concord, North Carolina?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Concord, North Carolina, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Concord is $48,090 per year, which is 0% higher than the national average.
Find Your Next Concord It Support Specialist Job. Monster Can Help Get You Started
Are you prepared for a career in IT support specialist? If so, set up your profile on Monster for free and begin clicking on those IT support specialist jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Concord, how to nail your job interview, and more.