Providence It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Providence, Rhode Island
Providence is the capital of Rhode Island and is the third-largest city in New England. If you love food, you're starting your job search in the right place—Providence ranks among the best American cities for foodies. You can find everything from gourmet hot dogs to Bolivian and Peruvian dishes for reasonable prices. There are also plenty of attractions in Providence to keep both visitors and residents entertained. You can catch a boat ride through Water Place Park, get a cup of coffee in the historic Federal Hill neighborhood, or watch the rivers be set ablaze by the annual art installation, WaterFire. If you're thinking about moving here and looking for Providence jobs, consider taking a walking tour of the city.
One of the great things about living and working in Providence is its diverse range of job opportunities. Plus, the cost of living here is considerably lower than in other New England cities such as Boston. There are also plenty of jobs in the surrounding communities of East Providence, Cranston, and Pawtucket.
Update Your Providence It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Providence, Rhode Island?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Providence, Rhode Island, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Providence is $46,132 per year, which is 3% lower than the national average.
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