Own the full commercial outcome for Japan and Korea, with an initial focus of approximately 80% on Japan: winning new ARR through Sales while protecting and growing the existing customer base through Account Management Reporting to the VP, APAC, you'll be a hands-on commercial leader, strengthening pipeline and forecast discipline, coaching the team, supporting strategic deals and customer escalations, and building predictable execution across both markets. Strong SaaS and product fluency, with enough technical depth to understand adoption data, account-health signals, integrations, PMS migrations, and incident root causes and to engage credibly with customers and internal specialists.