Provides cabling and installation where needed, and assists with equipment relocations when needed Works independently at times and collaboratively with other team members and end users to complete tasks with a high degree of initiative and coordination to deliver exceptional customer service and support Pursues required certifications (Dell premier support certification and others) for maintaining warranties, ordering parts, and facilitating technical support Supports networked devices and users of the District network, such as networked PC's, network printers, network phones, wireless connectivity, application servers, etc. Working knowledge of Microsoft operating systems, Chromebooks, virtual desktops, mobile device management, PC's, Smartboards, projectors, printers, phones, and other instructional or administrative technologies Knowledge of Google G-Suite, Microsoft Office products, Schoology LMS, Class- link, and desktop management software Diversified technical experience Strong organizational skills with the ability to prioritize tasks/workload Methods of collecting and organizing data and information District and Department policies and procedures Relevant federal and state laws and requirements.