The Service Desk Office Assistant works under the supervision of the Process Control Manager and performs a variety of clerical tasks, general operational services for Campus Operations staff, technicians, contractors, faculty, students, visitors, and a variety of other tasks. Reception & Communication: Serve as Service Desk receptionist, greet contractors, staff, and visitors, answer phone calls (land/cell), screen calls, take detailed messages, review emails, and respond to general questions regarding Campus Operations.