Ability to read, write, understand and follow written instruction; Typing at least 30 wpm; Completion of Medical Terminology I or successfully pass FH's Medical Terminology test with a score of 80% or better and one year work experience as a Clinical Associate, Unit clerk, Diagnostic Tech, PST, FH Lab assistant, PSA, PCT, HUC, CNA, Medical secretary and other positions that require Lab test ordering or phlebotomy. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.