Desert Hills, AZ2 days ago
from resident Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner Maintain positive resident relations Attend resident functions unless directed otherwise by supervisor Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports Complete quality control procedures as directed by supervisor Perform additional duties, responsibilities or projects as assigned Requirements: Minimum 1 year of experience in customer service/sales related industry Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors Self-motivated, exhibit a positive personality, and be sales motivated Conduct yourself in a professional, neat, and well-groomed manner always Walking up and down stairs to show apartments to prospective residents Lifting no more than 25 pounds. Review all necessary paperwork with the new resident Accept payment as pre-determined by Assistant Manager Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks) Deliver move-in gifts and walk units prior to move-in Issue keys Renew current resident leases Notify residents regarding lease expiration and determine the length of the new lease Review new lease terms with resident Move-out vacating residents Complete all necessary move-out paperwork in an accurate and timely manner Retrieve all keys, passes, etc.