Proven ability to diagnose and resolve production incidents, defects, interface failures, data issues, workflow problems, and transaction errors through the full O&M lifecycle, including triage, impact analysis, functional design, configuration, documentation, testing, deployment coordination, release validation, and knowledge transfer. This role is ideal for a hands-on functional SME who can move confidently across iProcurement, Purchasing, Receiving, Payables, Receivables, Cash Management, Advanced Collections, Projects Accounting and Billing, SLA, General Ledger, budgetary control, reimbursable agreements, and G-Invoicing.