Basic math skills, including the ability to calculate interest and percentages; balance accounts; add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; locate routine mathematical errors; and compute rates, ratios, and percentages, including drafting and interpreting bar graphs. Duties include researching and analyzing loan and core system data, processing loan payments and advances, handling borrower and internal customer inquiries, performing loan maintenance, managing payoff requests, balancing daily general ledger activity, and delivering exceptional customer service.