Manage and oversee a team of associates and senior associates in daily loan servicing operations Serve as the primary client relationship manager for CLO loan servicing, responding to inquiries and delivering high-quality service Oversee loan trade processing, settlement, cash flow booking, reconciliations, and agent notice review Ensure all loan static data setup, reconciliations (cash, cost, positions, accrued interest), and reporting are completed accurately and on time Review and sign off on escalated breaks, ensuring resolution within agreed timelines Lead client onboarding, system setup, and process implementation for new CLO portfolios Conduct performance reviews, coach, and mentor team members to foster professional development Partner with internal stakeholders across fund accounting, technology, and operations to streamline processes and resolve issues Develop and implement best practices to improve operational efficiency, accuracy, and scalability Maintain strong governance and controls, ensuring compliance with policies, procedures, and client SLAs What You Will Bring: Bachelor's degree in Finance, Accounting, or related field 6+ years of experience in syndicated bank loan operations, with direct CLO servicing experience Prior experience managing a team within loan servicing or operations required Familiarity with Advent Geneva and syndicated loan servicing platforms a strong plus Strong understanding of loan settlements, reconciliations, and reporting for complex loan portfolios Proven ability to build and maintain client relationships at senior levels Excellent leadership, coaching, and people management skills Strong analytical, organizational, and problem-solving skills with attention to detail Ability to balance client demands, operational timelines, and team management in a fast-paced environment * Proficiency in Microsoft Excel and related financial systems Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers #LI-Hybrid #LI-TR1 Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.