UNKNOWN

FEED

OTHER

How to Apply:If you're ready to be the face of our hotel and help us create memorable stays for our guests, we'd love to hear from you! The Baymont Inn by Wyndham Helena is looking for a Front Desk Agent to join our amazing team!

<div>Are you a friendly, organized, and customer-focused individual with a passion for hospitality? The Baymont Inn by Wyndham Helena is looking for a Front Desk Agent to join our amazing team! </div><div>In this role, you'll be the first point of contact for our guests, creating a warm and welcoming environment from the moment they arrive. Your professionalism and positive attitude will set the tone for an exceptional guest experience. </div><div>Position Schedule: Wednesday - Sunday (5 days/week), 3pm - 11pm (8 Hour Shift) </div><div> Responsibilities:</div><ul><li>Greet and check guests in and out efficiently and courteously.</li><li>Manage reservations, answer phone calls, and respond to guest inquiries promptly.</li><li>Provide information about hotel amenities, local attractions, and dining options.</li><li>Handle guest requests and resolve any issues or complaints with empathy and professionalism.</li><li>Process payments and maintain accurate guest accounts.</li><li>Collaborate with housekeeping, maintenance, and other departments to ensure smooth operations. </li></ul><div>Qualifications:</div><ul><li>Previous experience in a customer service or hospitality role is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask in a fast-paced environment.</li><li>Proficiency with hotel management software (Synxis Hub) is a plus.</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays. </li></ul><div>What We Offer:</div><ul><li>Competitive pay.</li><li>A supportive and friendly work environment.</li><li>Opportunities for growth and professional development.</li><li>Employee discounts on hotel stays.</li><li>Vacation & Holiday Pay.</li></ul><div> </div><div>How to Apply:</div><div>If you're ready to be the face of our hotel and help us create memorable stays for our guests, we'd love to hear from you! Please apply here online or in person at Baymont Inn by Wyndham Helena at 750 N. Fee St., Helena, MT 59601 </div><div>We look forward to meeting you! </div><div>Baymont Inn by Wyndham Helena is an equal opportunity employer. </div>

Baymont Inn & Suites by Wyndham Helena

Hotel Front Desk Agent

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Fast Food

Hotel Management Software

Housekeeping/Cleaning

Interpersonal Skills

Multitasking

Organizational Skills

Problem Solving Skills

Telephone Skills

Betterteam

PART_TIME

This position of hotel Cook means you’ll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures. Great Opportunity to bring your culinary skills to one of North America’s fastest growing hospitality companies – Concord Hospitality Enterprises.

We are hiring a Hotel Line CookGreat Opportunity to bring your culinary skills to one of North America’s fastest growing hospitality companies – Concord Hospitality Enterprises. This position of hotel Cook means you’ll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures.Responsibilities:Prepare food of consistent quality following brand recipe cardsProper Documentation on all food containers with adherence to rotations per SOPPractice safety standards at all timesReport to work in full clean uniform on time and ready to serveCook orders with adherence to guest requests/special needs in a positive mannerBe proactive with ordering and pars, food preparations and equipment upkeep to eliminate service obstaclesHere are some reasons our associates like working for us:Benefits (Full Time Associates only)We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.Why Concord?Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

HP Bozeman AP

PM Line Cook - New Hyatt Place Hotel/Story Social Restaurant

Cook Dishes

Customer Service Evaluation

Diversity

Documentation

Food Quality

Hospitality and Tourism

Hotel Management

Insurance

Profit & Loss

Restaurant

Special Needs

Standard Operating Procedures (SOP)

Time Management

Training/Teaching

Tuition Fees

The Front Of House Manager will support the Front Office and Guest Services team in offering the highest level of customer service and supporting our colleagues to ensure they have the tools they need to be successful. Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Manager, Front of the House(14757)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.Job SummaryThe purpose of this position is to manage the daily activities, reporting, training and operations of the Front Office operations. The Front Of House Manager will support the Front Office and Guest Services team in offering the highest level of customer service and supporting our colleagues to ensure they have the tools they need to be successful. Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Support the tracking and resolution of service issues.Key Duties and Responsibilities<ul><li>Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example</li><li>Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others</li><li>Understand and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li>Provide services that are above and beyond for customer satisfaction and retention</li><li>Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed</li><li>Serve as a leader in displaying outstanding hospitality skills</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction</li><li>Review comment cards and guest satisfaction results with employees</li><li>Assist as needed in the interviewing and hiring of employee team members with the appropriate skills</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property</li><li>Perform Front Desk duties in high demand times</li><li>To assist with any other duties as required by the Director or another member of the management team</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel guest services department</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li></ul>Benefits<ul><li>Medical insurance - 80% of premium paid by employer</li><li>Health Savings Account with $50 employer contribution per pay period</li><li>Dental, vision & life insurance - 100% of premium paid by employer</li><li>5 weeks of PTO (Paid Time Off)</li><li>8 paid holidays</li><li>Uniform provided & complimentary laundering</li><li>Complimentary transportation to/from resort</li><li>Complimentary meal per shift</li><li>Discounts at F&B outlets on property</li><li>14 nights per year at $100/night* at Kerzner Properties worldwide</li><li>Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership</li></ul>Physical RequirementsThe ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation.\u202fPhysical requirements include, but are not limited to:\u202f\u202f<ul><li>Standing, walking, stooping, kneeling, and bending in an operational environment\u202ffor extended periods</li><li>Frequent bending, twisting, stooping, reaching, and pulling</li><li>Lifting and carrying of loads weighing up to 50 pounds</li><li>Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.\u202f\u202f\u202f</li></ul>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International Holdings Ltd

Manager, Front of the House

Coaching

Customer Retention/Renewal

Customer Satisfaction

Emergency Planning

Health Insurance

Hospitality Revenue

Leadership

Life Insurance

Needs Assessment

Negotiation Skills

Operational Support

People Management

Physical Demands

Presentation/Verbal Skills

Property Maintenance

QoS (Quality of Service)

Quality Metrics

Reimbursement

Resolve Customer Issues

Revenue Management

Safety/Work Safety

Team Building

Typing

Vision Plan

Writing Skills

As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

We are hiring a Maintenance Technician!Responsibilities:<ul><li>As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks.</li><li>You will assist others on the team including the Chief Engineer on building and grounds maintenance</li><li>Provide a safe environment for our guests and the hotel staff by meeting all safety standards</li><li>Provide professional courteous service to our guests and be accommodating to various requests</li><li>Be a team player and assist in other departments when help is needed</li><li>Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides</li></ul>Here are some reasons our associates like working for us:Benefits (Full Time Associates only)We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.Why Concord?Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

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Hotel Front Desk Agent Baymont Inn & Suites by Wyndham Helena

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