Your profile Minimum 3 years of industry experience in ground handling Minimum 1 year of experience serving as classroom instructor or 2 years serving as On the Job Training or Coaching experience 12 months of operational experience in Ramp High School Diploma or equivalent Ability to pass security clearance and possess a valid driver's license Subject matter expertise in ramp procedures Flexible to work various shifts (days, evenings, nights, weekends, and holidays) to accommodate training demands during off peak hours Willingness and ability to work in inclement weather Supervisory or Leader experience in leading and directing work groups, and evaluating performance Computer systems: Microsoft Office (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills with attention to detail Excellent organizational skills, professionalism, integrity, and autonomy Excellent interpersonal skills and ability to work in a team environment Sense of leadership, diplomacy, and team spirit Comfortable operating large equipment, working from an elevated platform at height, during inclement weather Experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships and effectively balance multiple competing priorities. While maintaining a high level of proficiency and certification in required operational functions, this role will deliver in person classroom instruction and/or virtual instructor led events, utilize and manage eLearning programs, and provide on the job coaching for both new hires and current employees.