The Leader will provide strategic direction while remaining close to the data, systems, workflows, partner activities, client enablement processes, and business operations required to identify issues, resolve root causes, and ensure critical data and vendor-related processes are accurate, trusted, accessible, and fit for purpose. Overseeing client-management and enablement activities for iPay, Fiserv, and related client programs, including vendor communications, daily payment-file reviews, monthly matching, vendor/RPPS enablement and tagging, campaign data preparation, campaign analysis, and support coordination.