Scheduler, Patient Navigation - Customer Service Call Center Trinity HealthScheduler, Patient Navigation - Customer Service Call CenterFt. Lauderdale, FLRemoteMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER) Community Health of South Florida Inc.CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER)Miami, FLReceives requests by mail, telephone, or in person regarding Medical Records, Pharmacy, Managed Care and Medical Services (Primary Care, Dental, Behavioral Health). POSITION PURPOSE: The purpose of the Customer Service Representative is to be responsible for successfully managing large amounts of inbound and outbound calls.
Customer Service Specialist - Inbound SynergistixCustomer Service Specialist - InboundSunrise, FloridaPosition Summary: We are seeking a Customer Service Specialist to join a high-volume, performance-driven call center supporting healthcare professionals (HCPs), pharmaceutical field teams, and internal stakeholders. In this role, you will handle inbound calls, emails, and tickets as well as outbound follow-ups related to sample requests, order processing, returns, and system or portal support.
Customer Service Representative (Bilingual Spanish Required) Early Learning Coalition of Palm Beach CountyCustomer Service Representative (Bilingual Spanish Required)Palm Springs, FLFull timeWe're looking for a compassionate and dedicated Customer Service Representative to join our team and be the friendly voice supporting families and providers in our community. This role is ideal for someone who enjoys problem-solving, delivering exceptional customer care, and communicating with diverse populations.
Customer Service Representative I - Boynton Beach, Florida New York University School of MedicineCustomer Service Representative I - Boynton Beach, FloridaBoynton Beach, FLJob Responsibilities: Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering data, making outbound calls to patients and following-up on open issues, processes credit card payments, and/or other related responsibilities. The CSR I answers phone calls and/or electronic messages and follows-up on issues which could include submitting bills, calling insurance, correcting information, making outbound calls to patients, and entering detailed information in the billing system as assigned by management.
New9/10 Interview Day: Customer Service Opportunities - Boynton Beach, Florida New York University School of Medicine9/10 Interview Day: Customer Service Opportunities - Boynton Beach, FloridaBoynton Beach, FLJob Responsibilities: Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering data, making outbound calls to patients and following-up on open issues, processes credit card payments, and/or other related responsibilities. The CSR I answers phone calls and/or electronic messages and follows-up on issues which could include submitting bills, calling insurance, correcting information, making outbound calls to patients, and entering detailed information in the billing system as assigned by management.
Help Desk- Pharmacy Technician, Customer Relations CVS Health CorpHelp Desk- Pharmacy Technician, Customer RelationsFL$17–$31.30 / hourThis position manages inbound customer interactions via the 1-800-SHOPCVS line while also assisting with complex escalations from customers, patients, internal teams, and vendor partners, including Executive Office complaints. Resident of Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont due to regulatory compliance.
Customer Service Representative (Remote) Xanterra Leisure Holding LLCCustomer Service Representative (Remote)Miami, FLRemoteAwarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness.
Customer Service Representative (Bilingual Spanish Required) Early Learning Coalition of Palm Beach County IncCustomer Service Representative (Bilingual Spanish Required)Palm Springs, FLWe're looking for a compassionate and dedicated Customer Service Representative to join our team and be the friendly voice supporting families and providers in our community. This role is ideal for someone who enjoys problem-solving, delivering exceptional customer care, and communicating with diverse populations.
Customer Service Representative (Remote) NationsBenefits, LLCCustomer Service Representative (Remote)Plantation, FLRemoteThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role requires a working knowledge of health plan systems, products, policies, procedures, and departmental functions to effectively assist members and providers while delivering excellent customer service.
Customer Service Representative NationsBenefits, LLCCustomer Service RepresentativePlantation, FLThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role requires a working knowledge of health plan systems, products, policies, procedures, and departmental functions to effectively assist members and providers while delivering excellent customer service.
Spanish Bilingual Remote Customer Service Representative Vimo, Inc.Spanish Bilingual Remote Customer Service RepresentativeMiami, FLRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
New9/10 Interview Day: Customer Service Opportunities – Boynton Beach, Florida NYU Langone Medical Center9/10 Interview Day: Customer Service Opportunities – Boynton Beach, FloridaBoynton Beach, FLPerform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering data, making outbound calls to patients and following-up on open issues, processes credit card payments, and/or other related responsibilities. The CSR I answers phone calls and/or electronic messages and follows-up on issues which could include submitting bills, calling insurance, correcting information, making outbound calls to patients, and entering detailed information in the billing system as assigned by management.
Customer Service Representative I - Boynton Beach, Florida NYU Langone Medical CenterCustomer Service Representative I - Boynton Beach, FloridaBoynton Beach, FLPerform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering data, making outbound calls to patients and following-up on open issues, processes credit card payments, and/or other related responsibilities. The CSR I answers phone calls and/or electronic messages and follows-up on issues which could include submitting bills, calling insurance, correcting information, making outbound calls to patients, and entering detailed information in the billing system as assigned by management.
Bilingual Customer Service Representative - Remote Sharecare IncBilingual Customer Service Representative - RemoteMiami, FLRemoteThrough its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)FL$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Supervisor - Boynton Beach, Florida New York University School of MedicineCustomer Service Supervisor - Boynton Beach, FloridaBoynton Beach, FLDemonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office.
Customer Service Team Supervisor - Boynton Beach, Florida New York University School of MedicineCustomer Service Team Supervisor - Boynton Beach, FloridaBoynton Beach, FLDemonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office.
Telecare Patient Care Administrator VITAS Healthcare CorpTelecare Patient Care AdministratorMiramar, FLThree years of experience within the last five years in hospice, home health, primary care, or a healthcare facility, including at least one year of supervisory or administrative experience; alternatively, four years of relevant experience within the last five years with at least one year in a supervisory or administrative capacity. This role will ensure timely, professional, and compassionate responses to patient, family, and community partner inquiries; monitor call center performance, productivity, service levels, staffing, and key operational metrics; and support patient care coordination, scheduling, and clinical escalations.
NewCustomer Service Representative - Employee Assistance Program Wednesday-Sunday 2:00 PM-10:30 PM EST CVS Health CorpCustomer Service Representative - Employee Assistance Program Wednesday-Sunday 2:00 PM-10:30 PM ESTFL$17–$31.30 / hourAssists team members with printing and fulfillment needs related to relevant materials, including provider profiles, letters, selection of appropriate guidebooks, collating materials for mailing, documenting fulfillment completion in the appropriate EAP system, maintaining an inventory of materials. Assists team members with necessary activities to effectively respond to member inquiries about and requests for services and resources related to various life skills such as finding childcare, finding eldercare, etc.