Generate Product Quality Plan (PQP) Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites Handle and triage quality critical issues Drive ongoing product improvements with OEM partners Support AppleCare Service & Engineering on specific requests Conduct periodic reviews of Field/Factory Quality Data with OEM partners Leads Weekly Quality Improvement Forums Generate monthly Product Health summary Support and attend new product development builds as required Ability to travel internationally up to 30%.5+ years of industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations / Quality BS in Mechanical, Electrical, Materials Science or Industrial Engineering MS in Mechanical, Electrical, Materials Science or Industrial Engineering exceptional ability to build relationships; clear, consistent communication; data-driven and results- oriented; enthusiastic and motivated Obsessively passionate and inquisitive, seeking to pursue everyday problems in innovative ways Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites Direct experience partnering with functional engineering teams (ME, EE, TE, DFX or other). Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness Drive process development, documentation, optimization and validation, including all equipment requirement plans Develop and implement new technologies to enhance production quality, capacity and efficiency Provide regular VP level communication of technical health of program.