The successful candidate will be able to: - Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately - Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families - Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual - Post all self-pay charges, collect payments, and provide patients with receipts - Reconcile billing slips to daily schedule - Update patient information, including demographics, insurance, HIPAA forms, and financial waivers - Schedule appointments accurately according to department guidelines, using a waitlist when applicable - Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly - Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings - Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations - Demonstrate the ability to follow downtime procedures adequately - Perform any and all other duties as assigned What You’ll Bring: - High School Diploma required, A.S. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty.