Managing, Training and Coaching other Associates including: Assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of all store associates (First Assistant Managers, Assistant Managers, Shift Leaders and Guest Services Associates) in all store processes. Overall Guest Experience: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.