Staff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment. POSITION SUMMARY: The Retail Manager (Operations) supervises one or more of the Sales Departments (customer service, cashier, freight/receiving) within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.