Hendersonville, TN30+ days ago
Resolves customer issues and answers questions to ensure a positive customer experience.\n Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).\n \nOperations\n\n Learn from store, pharmacy, district manager, competitors and customers/patients\n Engage in a kick-off and day of service activity\n Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.\n Engage in weekly meetings with store manager or pharmacy manager\n Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products.