Strong working knowledge of short-cycle utility work, including customer-driven work, revenue work, meter/service work, credit/non-pay work, failed reads, billing exceptions, reconnects, disconnects, emergency work, and other same-day or near-term field work. Support Meter-to-Cash outcomes by ensuring connects, disconnects, reconnects, credit/non-pay work, failed reads, billing exceptions, meter-related work orders, and closeout activities are prioritized, tracked, completed, and closed accurately.