Responsibilities: - Manage end to end e-Commerce fulfillment operations including inbounding goods, pick, pack and outbound operations - Own and deliver operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals - Responsible for providing strategic and long-term planning inputs including peak season planning - Drive continuous improvement to optimize operations and improve productivity - Champion strategic projects that have network-wide impact. Minimum Qualification(s) - Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience - 5 years of experience managing third-party logistics providers/vendors - Strong project management and continuous improvement skills - Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs - Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.