NewSr. Customer Support Specialist, Escalations CharterUPSr. Customer Support Specialist, EscalationsNYRemoteTrusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Experience: 3-5 years in Customer Service, Customer Success, or Account Management, with a strong background in handling escalations, resolving complex customer issues, and fostering long-term customer relationships.
Information Technology - Customer Support Technician II - IT StratAcuity Staffing Partners IncInformation Technology - Customer Support Technician II - ITJersey City, NJ$22–$30 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The ideal candidate will have experience troubleshooting AV systems, supporting conference room technology, and ensuring seamless meeting experiences for end users and leadership teams.
Customer Support Team Lead PhilipsCustomer Support Team LeadBogota, NJAs a Customer Support Team Lead - North LATAM, you will play a key role in delivering exceptional customer support while leading the day-to-day coordination of a team of Remote Service Engineers across the region. Working closely with customers and cross-functional teams, you will help ensure healthcare technologies remain available and performing at their best-ultimately contributing to better patient care.
Customer Support Specialist LeagueApps, Inc.Customer Support SpecialistNew York, NY$51,017–$65,000 / yearBeyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play. As a frontline representative of our brand, you will strengthen partner confidence, contribute to their long term success, and help drive an exceptional service experience that builds loyalty and advocacy.
VP Global Customer Support Sapiens International Corporation NVVP Global Customer SupportRochelle Park, NJRemoteCoordinate analytic, strategic and technical resources to meet client expectations, and ensure a disciplined Workforce Management practice is in place, covering planning, forecasting, scheduling and real-time management of all Contact Center staff. Job Description: The VP, Global Customer Support owns the strategy, operations and performance of Sapiens worldwide customer support organization, ensuring 24x7 service desk coverage across all products and functions under GCSO.
Senior Machine Learning Engineer, Customer Support Engineering Airbnb IncSenior Machine Learning Engineer, Customer Support EngineeringNYRemote$196,000–$227,000 / yearThe team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Warehouse & Customer Support Associate Topaz HRWarehouse & Customer Support AssociateBronx, NYCompensation: $20.00+ per hour, based on experience About the Organization The organization operates a fast-paced warehouse and customer-facing operation in the Bronx, NY. The ideal candidate has previous warehouse experience, experience operating a propane forklift, and some sales or customer service experience.
Customer Experience Representative (Advanced Support) - Permanent Part-Time Superior Plus Energy Services Inc.Customer Experience Representative (Advanced Support) - Permanent Part-TimeNew York, NY$18–$22.50 / hourAs a Customer Experience Representative (Advanced Support), you are the front line of our business, supporting customers through time-sensitive and often sensitive situations while collaborating across teams to ensure safe, reliable service. Whether youre balancing family commitments, education, semi-retirement, or simply seeking a schedule that supports work-life balance, this permanent part-time position offers an opportunity to make an impact while working in a collaborative remote environment.
Customer Experience Representative (Advanced Support) - Full-Time, 1-Year Contract Superior Plus Energy Services Inc.Customer Experience Representative (Advanced Support) - Full-Time, 1-Year ContractNew York, NY$18–$22.50 / hourAs a Customer Experience Representative (Advanced Support), you are the front line of our business, supporting customers through time-sensitive and often sensitive situations while collaborating across teams to ensure safe, reliable service. Beginning in April 2027, employees will transition to a seasonal schedule of 32 hours per week from April through September and 40 hours per week from October through March.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadBrooklyn, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Support Coordinator Culinary DepotCustomer Support CoordinatorMahwah, NJ$25–$33 / hourIf you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit. Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide.
Customer Support Representative GuidebookCustomer Support RepresentativeNY$50,000–$55,000 / yearWithin 3 months, you'll: Achieve a strong working knowledge of our customer base, Guidebook's Builder CMS, and our AI tools so you own the queue of customer tickets - resolving the majority without escalation. Technical Support - Own a queue of customer tickets, hopping on a phone/video call when needed, resolving issues, escalating thoughtfully, and writing clear, warm responses.
Customer Support Associate Apartment List IncCustomer Support AssociateNY$86,281–$104,615 / yearThis role is a rare blend of frontline empathy and behind-the-scenes systems ownership - youre equally comfortable reassuring a renter in distress and configuring the automation that prevents the next ticket. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration.
NewCustomer Support Coach - NORAM Digital Arbitrage IncCustomer Support Coach - NORAMNYRemote$55,000–$77,000 / yearOur Customer Support Team: Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. Since our founding in 2012, we''ve become the World''s Best Hotel PMS Solutions Provider and landed on Deloitte''s Technology Fast 500 again in 2024, but we''re just getting started.
Customer Service & Retail Sales Floor Support - Manhasset Center Rack NordstromCustomer Service & Retail Sales Floor Support - Manhasset Center RackManhasset, New York$18.80–$19.60 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service & Retail Sales Floor Support - The Gallery at Westbury Plaza Rack NordstromCustomer Service & Retail Sales Floor Support - The Gallery at Westbury Plaza RackGarden City, New York$18.80–$19.60 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service & Retail Sales Floor Support - The Gallery At Westbury Plaza Rack Nordstrom Inc.Customer Service & Retail Sales Floor Support - The Gallery At Westbury Plaza RackGarden City, NY$18.80–$19.60 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Wine & Spirits Customer Service & Support Specialist/ Jamaica, NY AV Staffing SolutionsWine & Spirits Customer Service & Support Specialist/ Jamaica, NYJamaica, New York$45,000–$50,000 / yearPreparation of forwarding instructions Shipping Request (SR) preparation, booking confirmations and coordination of Importer Security Filing (ISF) information, inclusive of forwarding ISF to the appropriate party for timely filing, for both handling and non-handling accounts (with no SR’s). Update/review purchase orders when necessary and apply follow up as needed inclusive of communication to origin, updating bookings and updating customers of the revisions and clarifications needed.
Biotech Customer Support Specialist HistoWiz, IncBiotech Customer Support SpecialistLong Island City, NYNo other platform like this exists, so we are truly building something new that can bridge scientists, doctors, and patients from all over the world to conquer life-threatening diseases collaboratively instead of individually. Benefits We believe in investing in our employees' professional development, and encourage networking within the bioscience, tech, and startup communities for all our employees and collaborators.
Associate Customer Experience Support TandymAssociate Customer Experience SupportEnglewood Cliffs, New Jersey$40 / hourA New Jersey-based media services company is actively seeking a new Associate Customer Experience Support to join their team, optimizing multi-channel support operations for digital subscription customers. Optimizing service delivery to digital subscription customers.