NewMemory Care Manager (LPN/RN) Senior Management Advisors Inc.Memory Care Manager (LPN/RN)Port Charlotte, FLCounsel families and residents to make informed choices regarding health or service plan changes, problem resolution, risk management, and alternative placement or care when necessary. Work with families, service providers, and employees to meet resident needs by providing excellent, consistent, and personalized services based on the principles and values of the company.
NewTraveling Construction Superintendent - Florida Commercial Projects JobotTraveling Construction Superintendent - Florida Commercial ProjectsFort Myers, FL$125,000–$155,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you are a Construction Superintendent with ground up commercial experience looking to make a change and just travel in the state of Florida and not nationally then please apply!
NewConstruction Project Manager JobotConstruction Project ManagerFort Myers, FL$110,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewConstruction Superintendent JobotConstruction SuperintendentFort Myers, FL$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewConstruction Superintendent - Healthcare Projects JobotConstruction Superintendent - Healthcare ProjectsFort Myers, FL$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewSenior Enterprise Project Manager JobotSenior Enterprise Project ManagerFort Myers, FL$125,000–$126,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will help guide the organization's project portfolio, improve portfolio efficiency, and provide training, coaching, and support to project sponsors, managers, and teams.
NewSuperintendent - Healthcare JobotSuperintendent - HealthcareFort Myers, FL$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Known for consistent growth, strong leadership, and a high-performing culture, they’ve built a reputation for delivering complex projects while maintaining long-term client relationships.
NewConstruction Project Manager - Commercial Projects JobotConstruction Project Manager - Commercial ProjectsFort Myers, FL$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewProject Manager (Municipal Construction) JobotProject Manager (Municipal Construction)Fort Myers, FL$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What began as a small local operation has grown into a trusted name known for delivering projects with precision, building long-term partnerships along the way.
NewSr. Enterprise Project Manager (PMP Required) JobotSr. Enterprise Project Manager (PMP Required)North Fort Myers, FL$125,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Beyond delivering projects, this person will help strengthen portfolio management, mentor project managers, and promote a culture of accountability, continuous improvement, and organizational change.
NewConstruction Project Manager - Healthcare/Life Sciences JobotConstruction Project Manager - Healthcare/Life SciencesFort Myers, FL$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewConstruction Senior Project Manager JobotConstruction Senior Project ManagerFort Myers, FL$150,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewProject Manager JobotProject ManagerMiromar Lakes, FL$95,000–$155,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are looking for a Project Manager for our Ft Myers office with experience in commercial projects for our small projects division.
NewConstruction Superintendent - Multi-Family Projects JobotConstruction Superintendent - Multi-Family ProjectsFort Myers, FL$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewDirector - IT Operations Vaco LLCDirector - IT OperationsFort Myers, TN$160,000–$170,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The Director of IT Operations will lead the strategic and day?to?day management of IT infrastructure across SunState Medical Specialists, including oversight of a major Orlando datacenter and technology operations at more than 100 clinical locations.
NewMedical Device Sales - Paid Internship Medical Sales CollegeMedical Device Sales - Paid InternshipCape Coral, FLProactively research and identify new opportunities via outbound efforts utilizing university relationships, word of mouth, LinkedIn, social media platforms, networking, direct referrals, etc. Shall not misrepresent the nature of the school, facility, programs, expected outcome of training, employment, salary expectations, etc. in any way, either directly or indirectly, implied or omitted.
NewSales Consultant - Ft Meyers, FL Coastal Sunbelt ProduceSales Consultant - Ft Meyers, FLFort Myers, FLBachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
NewBDC Manager Anderson Automotive GroupBDC ManagerCape Coral, FLFull timeCandidates are required to have previous BDC Manager experience and preferred to have experience at a high volume dealership in a BDC Manager role. The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills.
NewSales Associate Anderson Automotive GroupSales AssociateCape Coral, FLFull timeWe are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
Director of Nursing Gulf Coast Village Skilled NursingDirector of NursingCape Coral, FLVerbal and written abilities necessary to communicate and work effectively with various levels of staff, residents, family members and the public, and representatives of the various regulatory agencies, and for required written documentation or reports. Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and schedules, preparing budgets, requisitioning supplies, and monitoring inventory control.
Project Superintendent (Construction) - Fort Myers, FL Ceco Concrete Construction, LLCProject Superintendent (Construction) - Fort Myers, FLFort Myers, FLMost importantly, our people count on and believe in one another and know our success depends on our frontline workers building great projects that reflect our values and vision. Any resume submitted to any employee of CSG/Ceco Concrete Construction without a prior written search agreement will be considered unsolicited and the property of CSG/Ceco Concrete Construction.
Project Manager - Fort Myers, FL Ceco Concrete Construction, LLCProject Manager - Fort Myers, FLFort Myers, FLFounded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures. The Project Manager leads the execution and oversight of concrete frame and formwork projects and ensures productivity, quality, cost control, and safety.
Site Safety Coordinator (Construction) - Fort Myers, FL Ceco Concrete Construction, LLCSite Safety Coordinator (Construction) - Fort Myers, FLFort Myers, FLMost importantly, our people count on and believe in one another and know our success depends on our frontline workers building great projects that reflect our values and vision. Any resume submitted to any employee of CSG/Ceco Concrete Construction without a prior written search agreement will be considered unsolicited and the property of CSG/Ceco Concrete Construction.
Assistant Project Manager I - Fort Myers, FL Ceco Concrete Construction, LLCAssistant Project Manager I - Fort Myers, FLFort Myers, FLBachelors or Associates degree in Engineering, Construction Management, related degree, or its equivalent and a minimum of 1-2 years of work experience successfully supporting similar primary responsibilities meeting and exceeding performance expectations. Founded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures.
NewTimeshare Sales Executive - Bonita Springs- FL Real Estate License - Relocation Assistance** Hyatt Vacations OwnershipTimeshare Sales Executive - Bonita Springs- FL Real Estate License - Relocation Assistance**Bonita Springs, FLDevising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
In-House Sales Representative Hyatt Vacations OwnershipIn-House Sales RepresentativeBonita Springs, FLAs a Coordinator Marketing In House , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Sales Front Desk Specialist - $17/hr Hyatt Vacations OwnershipSales Front Desk Specialist - $17/hrBonita Springs, FLAs a Specialist Sales Front Desk , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Universal Banker Float First Horizon BankUniversal Banker FloatFort Myers, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
NewSenior Pharmacy Manager (Mail-Meds Clinic Pharmacy) Mail-Meds Clinical PharmacySenior Pharmacy Manager (Mail-Meds Clinic Pharmacy)Fort Myers, FLWe are committed to delivering a clinical practice that optimizes patient medication adherence while providing state-of-the art services that empowers patients to manage otherwise difficult medication regimen effectively, efficiently, and safely, thereby, improving a patient’s health and quality of life. Provides leadership to and serves as role model for the Fort Myers pharmacy team to include supervision and over site of the Patient Management Clinical Pharmacists, staff pharmacist, Pharmacy Manager and other JTJ Medical Supply, Inc. employees.
NewCivil Engineer Project Manager Davron LLCCivil Engineer Project ManagerFort Myers, FLCIVIL ENGINEER PROJECT MANAGER | CIVIL ENGINEER | PROJECT MANAGER | PROFESSIONAL ENGINEER | LAND SURVEYING | MUNICIPAL PROJECTS | PUBLIC INFRASTRUCTURE | ROADWAY | WASTEWATER | STORMWATER | DESIGN BUILD | CONSTRUCTION MANAGEMENT AT RISK . Coordinate with design firms, engineers, project managers, estimators, municipalities, counties, and public agencies to ensure successful project delivery.
NewDirector of Corporate Development UpchurchDirector of Corporate DevelopmentFort Myers, FLIn 2024, Davidson Kempner Capital Management LP and Broadwing Capital Management LLC made a strategic investment in Upchurch to support the company’s vision of building the premier MEP building solutions platform in the Southeastern U.S. With a people-first culture and a purposeful strategic plan focused on operational excellence, strategic acquisitions, and greenfield expansions, Upchurch is executing an ambitious growth strategy focused on long-term value creation. The ideal candidate will have deep experience leading lower-middle-market M&A transactions, driving post-acquisition value creation initiatives, and planning and leading organic growth initiatives and greenfield expansions throughout our Southeast geographic footprint.
Pharmaceutical Field Sales Representative Inizio EngagePharmaceutical Field Sales RepresentativeFort Myers, FL$60,000–$90,000Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law.
NewProject Engineer/Project Administrator HARDESTY & HANOVERProject Engineer/Project AdministratorFort Myers, FLRequired Certifications The following certifications may be obtained within six months of the date of hire, provided the employee works under the supervision of a Senior Project Engineer, meets all other position requirements, and follows an approved training plan: FDOT Advanced Maintenance of Traffic (MOT). Candidates with a degree in Engineering, Engineering Technology, or Construction Management: Minimum of two years of engineering experience on relevant transportation projects.
NewPreventative Maintenance Account Executive UpchurchPreventative Maintenance Account ExecutiveFort Myers, FLFounded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence. The Preventative Maintenance Account Executive is responsible for selling service maintenance agreements that ensure the long-term reliability, efficiency, and performance of clients' mechanical systems.
Multi-Specialty Account Manager - Naples, FL LundbeckMulti-Specialty Account Manager - Naples, FLEstero, FL$110,000–$126,000We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
NewRN Clinical Coordinator Cardiac PCU HCA Florida Fawcett HospitalRN Clinical Coordinator Cardiac PCUPort Charlotte, FLAs a national learning health system, we're transforming care delivery, advancing clinical outcomes, and empowering our nursing teams in a collaborative effort to give people a healthier tomorrow. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
NewGeneral Manager Panera BreadGeneral ManagerCape Coral, FLBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
NewBenefits Operations Manager Herc Rentals IncBenefits Operations ManagerBonita Springs, FL$90,000–$95,000 / yearReporting to the Senior Benefits Manager, the Benefits Operations Manager will use knowledge of health, welfare and retirement plans to manage effective benefits administration, employee communications, SOX, Local, State and Federal compliance. Manages the preparation and distribution of communication materials, including use of various media platforms, to engage employees and effectively communicate benefits value proposition.
Customer Accounts Specialist Herc Rentals IncCustomer Accounts SpecialistBonita Springs, FL$22–$25 / hourIn addition to cash collection, this position requires excellent customer service skills to help promote long-term business relationships with our customers, our Herc Sales Team and Regional Branch Managers in addressing sensitive issues. Interactions with customer accounts will be a combination phone calls, emails and fax to obtain firm payments and payment plans on delinquent accounts while maintaining a good relationship with the customer and Internal business partners.
Ancillary Revenue Manager Herc Rentals IncAncillary Revenue ManagerBonita Springs, FL$85,000–$95,000 / yearThe Ancillary Revenue Manager is responsible for the development and execution of strategies and initiatives including, but not limited to: Develop Ancillary Revenue initiatives, programs, and industry-leading products to maximize returns and provide forward-thinking customer solutions. Help develop reporting and dashboards to track performance, identify key trends and provide strategic insights that can be provided to various stakeholders, including senior management.
NewFleet Solutions Manager Herc Rentals IncFleet Solutions ManagerBonita Springs, FL$105,000–$120,000 / yearFormation and coordination with supporting departments for the introduction and ongoing development of the Category product lines and services Product fleet plan and recommended starting stock and growth plan (Branch / District / Specialty / Region approach). As an expert in the assigned Category, the Fleet Solutions Manager is responsible for understanding the market sector, customers, manufacturers and suppliers, competitive landscape, life cycle management (TCO), and disposal of the products.
Scaffold Construction Supervisor Sunbelt RentalsScaffold Construction SupervisorFort Myers, FL$21.38–$26.72 / hourRelated experience may include: Construction Laborer, Construction Worker, Curb and Gutter Laborer, Drain Layer, Drop Crew Laborer, Helper, Laborer, Post Framer, Skill Labor, Carpenter Foreman, Carpentry Foreman, Concrete Carpenter, Construction Superintendent, Construction Worker, Foreman, Framer, Production Worker, Structural Steel Erector, Tower Hand, Rigger. Knowledge/Skills/Abilities you may rely on: Must be able to safely and effectively supervise a crew or supervise and direct up to (3) Lead Carpenters, who each run a small crew, to erect and dismantle various types of scaffolding under the supervision of the E&D Foreman 2 or E&D Supervisor.
Vice President, Health and Safety Herc Rentals IncVice President, Health and SafetyBonita Springs, FLThe role requires a proactive, data-driven leader who can influence across functions, lead innovation in safety practices, and deliver measurable improvements in safety performance and business outcomes. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewOperations Administrator - Tolls and Violations Herc Rentals IncOperations Administrator - Tolls and ViolationsBonita Springs, FLThe Operations Administrator will support daily operational activities, maintain internal processes and documentation, resolve questions and concerns, and aid various operational projects. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
NewEnvironmental Programs Manager Herc Rentals IncEnvironmental Programs ManagerBonita Springs, FL$90,000–$110,000 / yearThe Environmental Programs Manager is responsible for leading and managing all aspects of Herc Rentals' environmental programs, regulatory compliance, and environmental risk management activities across a national portfolio of operating locations. Serve as the enterprise lead for all environmental programs, compliance initiatives, and environmental risk management activities, including stormwater, industrial wastewater, hazardous materials, petroleum storage, and spill response programs.
Senior IT Infrastructure Project Manager Herc Rentals IncSenior IT Infrastructure Project ManagerBonita Springs, FLDemonstrated experience managing multiple projects simultaneously, coordinating timelines, resources, and priorities to ensure the successful delivery of concurrent initiatives while maintaining high quality and meeting deadlines in a dynamic environment. Drive project delivery by coordinating across cross-functional teams, establishing project plans, facilitating effective communication between departments, removing obstacles, and ensuring projects are executed on time and within budget to meet strategic objectives.
Portable Climate Solutions Sales Representative Herc Rentals IncPortable Climate Solutions Sales RepresentativeFort Myers, FL$30,000–$35,000 / yearA Herc Portable Climate Solutions Sales Representative will drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers to resolve their climate and remediation challenges. This role is a subject matter expert and consults for internal and external customers in the application of our fleet of portable generators, portable HVAC and heating units, desiccant dehumidifiers, industrial fans and air scrubbers.
NewSenior Enterprise Applications- Oracle EBS Manager Herc Rentals IncSenior Enterprise Applications- Oracle EBS ManagerBonita Springs, FLThe successful candidate must have extensive hands-on experience with Oracle EBS R12 functional configuration and design, direct ownership of Oracle EBS PTP modules including INV, PO, AP, iSupplier, iProcurement, and GL, a demonstrated ability to lead Oracle EBS functional workstreams, manage patches and upgrades, and mentor functional analysts, and experience with Oracle EBS integrations to adjacent systems such as General Ledger, Fixed Assets, and third-party platforms. This role serves as the primary owner of Herc's Oracle ERP environment for procure-to-pay operations, partnering closely with business stakeholders to drive enhancements, ensure financial close readiness, and support the broader IT roadmap.
NewCustomer Accounts Assistant Manager - Collections Herc Rentals IncCustomer Accounts Assistant Manager - CollectionsBonita Springs, FL$75,000–$85,000 / yearThis positionreports directly to the Regional Accounts Manager with delegated duties such as training and mentoring teams tomeet and exceed departmental objectives and goals, handling escalated customer account issues, approving adjustments, KPI reporting, performance management and other duties as assigned by management. Excellent customer service, negotiation skills and attention to details arerequired to help promote long-term business relationships with our strategic customers and internal businesspartners.
NewIT Telematics Manager Herc Rentals IncIT Telematics ManagerBonita Springs, FLTo be successful in this role you should have a proven record supporting telematics software solutions, coaching team members, working with OEMs, experience with API data ingestion, strong communication skills, a good understanding of general business/functional knowledge, and service orientation. Act as a subject matter expert and source of knowledge who contributes their expertise to enhance customer experience, evaluate needs, and determine suitable existing technical solutions to ensure that customers requirements are met.