Experience should include supporting endpoint technologies in a large organizational setting; device ordering, inventory control, lifecycle replacement planning, configuration, deployment, troubleshooting, ticketing systems, and support documentation; and coordinating technical support with central IT organizations, vendors, service providers, and operational stakeholders. This role oversees help desk support, user account coordination, device ordering, inventory, issuance, configuration, deployment, troubleshooting, lifecycle replacement, and support of desktop computers, laptops, tablets, cell phones, printers, peripherals, and Building Automation System (BAS) workstations.