Winthrop Harbor, IL30+ days ago
KEY TASKS: • Enthusiastically embrace the MarineMax values • Supervisory responsibilities including interviewing, hiring and training Sales Team Members; planning, assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems • Establish sales quotas and goals and advise sales department of sales and advertising techniques • Commission sheet approval • Oversee inventory control • Recommend or approve budget, expenditures and appropriations • Prepare periodic sales report showing sales volume and potential sales • Act as a liaison between the sales department and other related units • Resolve customer complaints or concerns and explore ways to better serve our customers • Provide ordering assistance to the products department • Create marketing strategies using print media advertising, E-Bay and other on-line services • Assist staff with the sales effort, including explaining features, demonstrating operation of boat, suggesting optional equipment, etc. to customers • Compute and quote sales price, including tax, trade-in allowance, license fee, etc. and communicate the requirements for financing the purchase • Project a professional and knowledgeable image to all customers • Stay appraised to local market sales trends to act accordingly and in a timely manner • Maintain an orderly showroom conducive to a professional selling environment • Assist with moving boats in and out of showroom • Participate in personal development via appropriate training programs and implement such training programs to all Sales Team Members • Attend meetings and contribute to company strategy and policy making as required • Coordinate, execute, and attend boat shows and other off-site promotional opportunities • Strategic planning of our marketing efforts to maximize market share results. KEY RESULT AREAS: • Gross sales and profit • Resolved customer issues • Internal/External customer satisfaction/FANST • Timeliness and accuracy of paperwork • Effectiveness of cost controls • Effectiveness of training and orientation • Effectiveness of advertising.