What You'll DoAccount Strategy & PartnershipBe the strategic partner and primary advocate for major U.S. retail customers, balancing their needs with Nature's Touch's business objectivesDevelop and execute bold, customer-centric account strategies that unlock growth, maximize profitability, and strengthen long-term partnershipsBuild trusted, collaborative relationships with assigned accounts, with a relentless commitment to service excellenceNegotiation & Commercial ManagementLead time-sensitive pricing and contract negotiations - a core part of this role throughout the year - delivering win-win outcomes that support sustainable growth in our crop-driven categoriesPrepare and run each negotiation with a clear, data-backed position on pricing, costs, programs, and termsMaintain accurate budgets and forecasts that support strong in-stock performanceInsights & Category GrowthBring insight to every conversation - use POS and market data to uncover growth opportunities and build compelling, customer-focused proposalsCraft compelling, insights-driven presentations that turn data into actionable plans for mutual growthDrive category growth through the 4 P's in partnership with category teams, influencing promotional strategies and customer activation plansPrivate-Label Project OwnershipOwn the end-to-end project lifecycle with private-label customers - from innovation through packaging changes - ensuring seamless execution and customer satisfactionReporting & AIDevelop, run, and communicate weekly and monthly sales performance dashboards and scorecardsUse AI and automation to speed up analysis, reporting, and presentation prep, and to fuel smarter, data-driven decisionsManage customer communications proactively, with responsiveness and professionalismWhat You BringDegree or diploma in business, communication, marketing, or a related field3 to 5 years of experience managing large national accounts as an Account Manager, or in product or category management at a retailer - requiredRetail experience - required. Reporting to the Director of Sales, US, you'll be the face of Nature's Touch for your accounts: you'll grow our business with existing customers, build strong partnerships with newly acquired retail partners, and turn a growing U.S. portfolio into a market we lead.