CSL BehringManager Coagulation Products, South Region TN CSL BehringManager Coagulation Products, South Region TNHartford, CTWe use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.
Talent ShiftBusiness Process Change Manager Talent ShiftBusiness Process Change ManagerHartford, Connecticut$115–$125 / hourOur community is cultivated by a team of dedicated professionals working to help clients navigate hybrid workforce strategies and connect contract workers with projects they love. Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets.
United Way of Connecticut IncNewWorkforce Operations Analyst United Way of Connecticut IncWorkforce Operations AnalystRocky Hill, CTThe Workforce Operations Analyst uses real-time call volumes and specialized workforce management technology to forecast future call volume and to develop staff schedules to ensure optimum efficiency as well as acceptable service levels, abandon rates, and key performance indicators (KPI’s) in a 24/7/365 environment. Using specialized workforce management technology, prepares daily staffing schedule, considering planned and unplanned events (such as vacation, trainings, meetings and special projects) to ensure staffing levels meet expectations of program, clients, and funders.
Vaco LLCNewForecasting Analyst Vaco LLCForecasting Analystspringfield, MA$75,000–$90,000The company demonstrates genuine care for employees through meaningful initiatives including community service programs, charitable drives supporting local schools and organizations, employee recognition programs where colleagues publicly celebrate each other's contributions, and regular team-building events. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Integrated Resources, IncLead Data Strategist Integrated Resources, IncLead Data StrategistHartford, CTRemoteTechnical Expertise at least 3 years of measurable experience in the following:Managing data pipelines, ETL processes, and databases (e.g., SQL, Power BI, Azure Data Lake). Strategy, Communications, and Governance at least 3 years of measurable experience in the following:Must have led a data function, practice, or vertical - not just participated in one.
SGA Inc.Senior Business Analyst Insurance Billing & Commissions (ORMB) SGA Inc.Senior Business Analyst Insurance Billing & Commissions (ORMB)Hartford, CT$55–$57 / hourThis role serves as a key bridge between business and technology, partnering across Enrollment/Membership, Finance, Claims, and Customer Service to define target state billing capabilities, translate business needs into scalable ORMB solutions, and drive successful delivery across the full lifecycle. The ideal candidate brings strong domain knowledge in Employee Benefits group billing, hands on ORMB functional implementation experience, and the ability to operate as a trusted advisor to both business stakeholders and technical delivery teams.
LanceSoft IncProduct Acceptance Spec B (Product Acceptance) LanceSoft IncProduct Acceptance Spec B (Product Acceptance)Enfield, CT$23–$25 / hourUnder limited supervision, inspects incoming parts/material, outgoing orders verify that certification is correct, checks parts for processing, checks special orders, daily use of micrometers, gauge controls, calipers, indicators, etc. Obtain and maintain Customer Designated Supplier Quality Representative Stamps for at least three customers (or as applicable by Site size); Active use of stamps required.
GTTBusiness Analyst - Mastery GTTBusiness Analyst - MasterySpringfield, MAIn this opportunity, you will be responsible for understanding the needs of business partners and stakeholders and communicating effectively to solve moderately complex problems, including analysis of business and user needs, documentation of requirements, and translating them into proper business and/or system requirements. The Delivery Management and Migration Technology Organization is seeking a skilled Business Systems Analyst who, under general supervision, will elicit, analyze, validate, and document detailed business, organizational, operational, and/or system requirements.
Partners for Community IncSocial Media & Event Specialist Partners for Community IncSocial Media & Event SpecialistSpringfield, MA$30–$30 / hourThe Social Media & Event Specialist is a grant funded position from 9/1/25 – 3/30/26 responsible for leading LEDC's digital communications strategy with a strong focus on promoting the organization, its programs, and the diverse businesses it supports. The Latino Economic Development Corporation (LEDC) is a nonprofit organization committed to empowering entrepreneurs and small business owners by providing access to capital, training, technical assistance, and advocacy.
TrelevateNewField Sales Rep - B2B Commercial TrelevateField Sales Rep - B2B CommercialHartford, CT$75,000–$130,000 / yearTrelevate is growing rapidly and hiring motivated B2B Sales Representatives to support the expansion of Frontier Communications' award-winning fiber network, now backed by Verizon. We're looking for professionals who want to build a career, grow their income, and make an impact with one of the fastest-growing fiber expansion initiatives in the country.
Lumek VisualsNewMarketing Agent Lumek VisualsMarketing AgentHartford, CTThis role is ideal for individuals who enjoy engaging with people, contributing to marketing projects, and developing professional skills in a collaborative environment. We are seeking a motivated Marketing Agent to support promotional campaigns, outreach initiatives, and brand awareness efforts.
Lumek VisualsNewCommunications Assistant Lumek VisualsCommunications AssistantHartford, CTThis role is ideal for individuals who enjoy working with people, coordinating projects, and developing strong communication skills in a collaborative environment. We are seeking a professional and organized Communications Assistant to support outreach, engagement, and communication initiatives.
Lumek VisualsNewPublic Relations Assistant Lumek VisualsPublic Relations AssistantHartford, CTThis role is ideal for individuals who enjoy building relationships, coordinating projects, and developing their communication skills in a collaborative environment. We are seeking a motivated and professional Public Relations Assistant to support outreach, communications, and brand engagement initiatives.
SynergisticITEntry level java microservices developer/Jr data analyst SynergisticITEntry level java microservices developer/Jr data analystHartford, CT$95,000–$154,000 / yearSynergisticIT since 2010 has helped candidates land full-time roles at major organizations (examples often listed include Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Banking, Client, Client, Wayfair, and others), with offers in the $95k–$154k range depending on role and stack. We're actively engaging candidates for full-time opportunities aligned to client needs: software programming, Java full stack development, Java/Python roles, DevOps engineering, and data roles spanning analytics, engineering, science, and ML/AI.
eTeam Inc.Senior Business Analyst AI Enablement (Healthcare) eTeam Inc.Senior Business Analyst AI Enablement (Healthcare)Hartford, CT$58–$58 / hourCoordinate with stakeholders and ensure clear documentation, communication, and tracking of deliverables across the project lifecycle. Experience working in AgileScrum teams (AI enabled projects preferred).
W.B. MasonMarket Development Specialist W.B. MasonMarket Development SpecialistEast Windsor, CTWith flyers in hand and a consultative mindset, you'll meet with potential clients, uncover their needs, and show them how our full range of workplace products and services can make their lives easier. Our drivers are the heartbeat of our business, delivering a wide range of items, including food service supplies, office essentials, furniture, and janitorial products.
Artech LLCSenior Business Analyst Insurance Billing & Commissions (ORMB) Artech LLCSenior Business Analyst Insurance Billing & Commissions (ORMB)Hartford, CTRemote$55–$58 / hourThis role serves as a key bridge between business and technology, partnering across Enrollment/Membership, Finance, Claims, and Customer Service to define target state billing capabilities, translate business needs into scalable ORMB solutions, and drive successful delivery across the full lifecycle. The ideal candidate brings strong domain knowledge in Employee Benefits group billing, hands on ORMB functional implementation experience, and the ability to operate as a trusted advisor to both business stakeholders and technical delivery teams.
Artech LLCJob Opportunity for Lead Pega Business Architect (E2E Transformation) with our Insurance Client - Hartford, CT Artech LLCJob Opportunity for Lead Pega Business Architect (E2E Transformation) with our Insurance Client - Hartford, CTHartford, CT$60–$70 / hourThe ideal candidate will serve as the critical liaison between business stakeholders and technical teams, ensuring that Pega solutions are designed, built, and delivered to achieve measurable business outcomes. This role will provide strategic direction, functional leadership, and delivery oversight across three cross functional teams consisting of Pega UI developers and Pega integration engineers.
Artech LLCLead Consultant | Insurance | Business Analysis Artech LLCLead Consultant | Insurance | Business AnalysisHartford, CTThis role will work closely with cross-functional teams including Data Engineering, BI Developers, Data Analysts, and Business Stakeholders to deliver scalable, high impact reporting and analytics solutions that enable data driven decision making. We are seeking an experienced Product Owner PO with strong expertise in Reporting, Business Intelligence BI, and Analytics to lead the development and enhancement of data driven products.
Veterans Sourcing GroupLead Pega Business Architect - REMOTE Veterans Sourcing GroupLead Pega Business Architect - REMOTEHartford, CTRemoteThe ideal candidate will serve as the critical liaison between business stakeholders and technical teams, ensuring that Pega solutions are designed, built, and delivered to achieve measurable business outcomes. This role will provide strategic direction, functional leadership, and delivery oversight across three cross functional teams consisting of Pega UI developers and Pega integration engineers.
Yantran LLCData Analyst Yantran LLCData AnalystWest Hartford, CTTableau Server Administration --- Refresh schedules, Data prep and connections, Server Administration, Performance Optimization. Conducting statistical analysis and predictive modeling will be essential to support decision-making processes.
IMCS Group IncLead Consultant | Insurance | Business Analysis IMCS Group IncLead Consultant | Insurance | Business AnalysisHartford, CTCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. This role will work closely with crossfunctional teamsincluding Data Engineering, BI Developers, Data Analysts, and Business Stakeholdersto deliver scalable, highimpact reporting and analytics solutions that enable datadriven decisionmaking.
IMCS Group IncConsultant - Business Consulting | Analytics - Functional | Business Analyst IMCS Group IncConsultant - Business Consulting | Analytics - Functional | Business AnalystHartford, CTCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. Any additional information you would like to share about the project specs/ nature of work: Gather, analyze, and document business requirements related to Employee Benefits Life, Disability, Voluntary Benefits, Leave of Absence, Claims, Enrollment.
Pyramid, IncSenior Business Analyst – Banking Pyramid, IncSenior Business Analyst – BankingHartford, CT$75–$80 / hourContractorThe requirement is for a Financial Accounting background in a financial service institution who can work independently and manage CRO conversations to assess the OCC [Office of the Comptroller of the Currency] Heightened Risks – Used for design and implementation of a risk governance framework. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Varite, IncLead Consultant | Insurance | Business Analysis Varite, IncLead Consultant | Insurance | Business AnalysisHartford, CT$50–$51.47 / hourThis role will work closely with cross functional teams including Data Engineering, BI Developers, Data Analysts, and Business Stakeholdersto deliver scalable, highimpact reporting and analytics solutions that enable datadriven decisionmaking. We are seeking an experienced Product Owner PO with strong expertise in Reporting, Business Intelligence BI, and Analytics to lead the development and enhancement of data driven products.
Homeworks EnergyBrand Ambassador - Part-time Homeworks EnergyBrand Ambassador - Part-timeSturbridge, MA$200–$300 / hourUse your people skills from previous entry level sales roles, retail or customer service positions to engage directly with your community at hardware and grocery stores as well as fun events like farmers markets and home shows. HOMEWORKS ENERGY is hiring Brand Ambassadors starting at $23 per hour plus commission ($200-$500 or more a week in commission on top of hourly rates!), along with strong growth opportunity within the company.
Homeworks EnergyBrand Ambassador Homeworks EnergyBrand AmbassadorSpringfield, MA$23–$31.75 / hourUse your people skills from previous entry level sales roles, retail or customer service positions to engage directly with your community at hardware and grocery stores as well as fun events like farmers markets and home shows. HOMEWORKS ENERGY is hiring Brand Ambassadors starting at $23 per hour plus commission ($200-$500 or more a week in commission on top of hourly rates!), along with strong growth opportunity within the company.
Horizon ServicesRegional Marketing Director Horizon ServicesRegional Marketing DirectorHartford, CTThe RMD translates corporate marketing strategy into locally relevant execution while ensuring that field intelligence flows back into how we build plans, allocate budgets, and develop offers. The Regional Marketing Director serves as the primary connection between Horizon's marketing organization and its local General Managers.
Software Guidance & AssistanceBusiness Data Analyst Software Guidance & AssistanceBusiness Data AnalystHartford, CT$30–$32 / hourSoftware Guidance & Assistance, Inc., (SGA), is searching for a JuniorBusiness Data Analyst for a CONTRACT assignment with one of our premier Insurance clients, working a hybrid schedule in Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC. In this role, you will be responsible for the following: · Applies functional knowledge and techniques necessary to draw out data and analytics business requirements completely and accurately from stakeholders.
Software Guidance & AssistanceSenior Business Analyst – Insurance Billing & Commissions (ORMB) Software Guidance & AssistanceSenior Business Analyst – Insurance Billing & Commissions (ORMB)Hartford, CTRemote$55–$57 / hourThis role serves as a key bridge between business and technology, partnering across Enrollment/Membership, Finance, Claims, and Customer Service to define target state billing capabilities, translate business needs into scalable ORMB solutions, and drive successful delivery across the full lifecycle. The ideal candidate brings strong domain knowledge in Employee Benefits group billing, hands on ORMB functional implementation experience, and the ability to operate as a trusted advisor to both business stakeholders and technical delivery teams.
UKGPrincipal Change Management Consultant UKGPrincipal Change Management ConsultantHartford, CT$129,500–$186,100 / yearWe are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4–5 multi-year, enterprise-wide technology transformations. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.
The Nassau Companies of New YorkIT Business Data Analyst - Life & Annuity The Nassau Companies of New YorkIT Business Data Analyst - Life & AnnuityHartford, CT$90,000–$100,000 / yearPart timeAs part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. Utilize expertise in Database Management Systems (DBMS) to write and execute complex SQL queries for thorough data profiling, validation, testing, and ad-hoc analysis directly within source systems and the data warehouse environment.
The Nassau Companies of New YorkAnalyst (Business Data Management) The Nassau Companies of New YorkAnalyst (Business Data Management)Hartford, CT$55,000–$75,000 / yearPart timeAs part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. The ideal candidate for this Data Management role is both highly collaborative and accountable, with focus on the processes needed to ensure business data requirements are appropriately defined, tested and established for ongoing processes/infrastructure.
Sandpiper ProductionsBrand Ambassador Sandpiper ProductionsBrand AmbassadorSturbridge, MA$62,400–$72,800If you are hired for the elite brand ambassador job in Massachusetts you will conduct engaging consumer tastings at diverse locations, including liquor or package stores, grocery stores, bars, restaurants, festivals, sporting events, convenience stores, gas stations, and trade shows. Female-owned and known for our professionalism and progressive approach, we specialize in consumer activation and beverage marketing throughout the United States.
RTA of IowaBrand Ambassador/Sales associate RTA of IowaBrand Ambassador/Sales associateHartford, CTAs an Elite Sales Professional, you will be responsible for cultivating relationships with customers, understanding their needs, and providing them with the best solutions for their needs. Successful candidates for this position will have a strong background in sales and customer service, excellent communication skills, and a genuine passion for helping others.
AmentumNewPricing Analyst IV-Change Order & Modifications AmentumPricing Analyst IV-Change Order & ModificationsHartford, CTRemote$114,000–$142,000 / yearAbility to evaluate and apply emerging technologies — Candidates should be comfortable assessing new AI-enabled tools and processes, identifying practical use cases, validating outputs, understanding limitations/risk, and incorporating AI responsibly into day-to-day work. Demonstrated AI fluency and workflow integration — Candidates should have experience using AI tools to enhance workflows, productivity, decision-making, customer experiences, business outcomes, or operational efficiency.
Loureiro Engineering Associates, Inc.Senior Marketing Analyst Loureiro Engineering Associates, Inc.Senior Marketing AnalystPlainville, CTFull timeIn this role, you will lead the development of marketing campaigns, provide actionable insights to support strategic Business Development planning, and collaborate across departments to enhance performance tracking, refine targeting, and drive continuous improvement. Loureiro Engineering Associates, Inc. (Loureiro) is an employee-owned (ESOP), full-service multi-disciplinary consulting firm with operations in Connecticut, Massachusetts, Rhode Island, New Hampshire, North Carolina, and Missouri.
C-4 AnalyticsNewAutomotive Digital Marketing Sales Executive (REMOTE) C-4 AnalyticsAutomotive Digital Marketing Sales Executive (REMOTE)Hartford, CTRemoteFull timeOur Automotive Digital Marketing Sales Executives often challenge our prospects with new ideas and ways in which our portfolio of analytics-driven digital marketing services will lead to growth and increased revenue. Must have experience prospecting through cold calls and emails in a high-volume sales environment, with a proven ability to maintain consistent daily outreach activity—including calls, presentations, proposals, and timely follow-ups.
Sales Focus Inc.Outside Sales Representative - B2B Energy Sales Sales Focus Inc.Outside Sales Representative - B2B Energy SalesHartford, CTFull timeSales Focus Inc. is a national sales outsourcing firm that builds and manages dedicated sales teams for leading companies across the United States. Sales Focus Inc. is hiring Outside Sales Representative - B2B Energy Sales to sell Fixed Rate Deregulated Energy directly to businesses.
Western New England UniversityNewSocial Media Student Assistant (Division Of Marketing) Western New England UniversitySocial Media Student Assistant (Division Of Marketing)Springfield, MAThe Social Media Assistant will support WNE's social media strategy, working across key social media channels, including, but not limited to, TikTok, Facebook, Threads, and Instagram. This position is for students with work-study who are passionate about social media and are looking to gain hands-on experience in content creation and digital marketing.
Springfield Public Schools - MANewHigh School Vocational Teacher - Radio & Television Broadcasting Springfield Public Schools - MAHigh School Vocational Teacher - Radio & Television BroadcastingSpringfield, MAThe Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel in Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. Springfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff.
Community Child Guidance Clinic, IncMarketing & Outreach Assistant (Part Time) Community Child Guidance Clinic, IncMarketing & Outreach Assistant (Part Time)Manchester, CTSupport donor communications and donation database management, including tracking donations, preparing thank-you letters, and assisting with mailings. The Marketing & Outreach Assistant is a part-time (15 hours per week) nonexempt/hourly position that supports the agency’s marketing, fundraising, and community outreach activities.
TEAM EnterprisesNewPortfolio Brand Ambassador TEAM EnterprisesPortfolio Brand AmbassadorHartford, Connecticut$80,000–$85,000 / yearThe PBA will represent the full brand's portfolio and will educate key trade stakeholders and consumers about the brand and provide innovative business & cocktail solutions for their assigned ‘influencer’ key account universe. TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning.
W. R. Berkley CorpBusiness and Data Analyst Intern W. R. Berkley CorpBusiness and Data Analyst InternWest Hartford, CTThe intern will serve as a bridge between business and technology teams, assisting in the design, development, and programming of system applications and reports, using data to inform business decisions, and providing technical and business support as needed. • Quality Assurance: Provide QA services to ensure systems, reports, and programs function as intended; assist with unit and end-to-end functional testing.
Grant Thornton LLPSr Associate, Advisory Marketing Grant Thornton LLPSr Associate, Advisory MarketingHartford, CT$76,000–$114,000 / yearWorking closely with the Advisory Marketing Manager, Advisory Marketing Leader, and broader marketing team, this role assists in implementing campaigns, coordinating marketing assets, and supporting go-to-market initiatives aligned to priority Advisory offerings and sectors. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
The Hartford Insurance Group IncAssistant Director - Product Management, Personal Insurance The Hartford Insurance Group IncAssistant Director - Product Management, Personal InsuranceHartford, CT$107,600–$161,400 / yearResponsibilities: Aggregate, analyze, and leverage vast complex datasets from multiple sources (internal performance data, market trends, third-party reports, competitor offerings, regulatory changes, etc.) to identify profitability and growth opportunities, customer behavior patterns, and emerging risks. Lead cross functional teams with significant partnership include State Product Management, Agency and Direct Distribution Channel and Marketing, Claims, Legal, Compliance, Operations including Billing Ops, IT, DS and Strategy.
Jacobs Solutions IncSr Project Manager/Client Strategist - Highway/Roadway Jacobs Solutions IncSr Project Manager/Client Strategist - Highway/Roadwaywethersfield, CT$180,000–$250,000 / yearAs a key member of our team, you'll have the chance to work on challenging projects as the Project Manager for highway and roadway projects \u2013 planning, directing, and monitoring all aspects of projects with high degrees of technical complexity from the concept stage through detailed design. At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
EssilorLuxottica SAEssilorLuxottica Wholesale - Brand Representative EssilorLuxottica SAEssilorLuxottica Wholesale - Brand RepresentativeHartford, CTWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
ERM International Group LtdManaging Consultant, Electric Transmission Routing & Siting Project Manager ERM International Group LtdManaging Consultant, Electric Transmission Routing & Siting Project ManagerHartford, CT$87,316–$106,972 / yearThe successful candidate will have proven success as a project manager on new-build electric transmission projects; managing staff in a project setting; assessing existing environmental conditions and predicting impacts; comparing alternatives; and preparing reports. As a project manager, you will contribute your consulting and management skills to support the growth of ERM's business and client base in the Mid-Atlantic and Great Lakes U.S. Regions, while networking with ERM's global impact assessment team and other technical experts.
The Hartford Insurance Group IncSr Business Data Analyst The Hartford Insurance Group IncSr Business Data AnalystHartford, CT$100,000–$150,000 / yearCandidates must live near one of our locations (Hartford, CT, Columbus, OH, Charlotte, NC, or Chicago, IL) and will have the expectation of working in office 3 days a week- Tuesday through Thursday. Provides support and consulting by answering questions, researching possible solutions to complex problems, and fostering open communication between the customer and development team.